Utility Business Analyst
Location: Springfield, VA / DMV Region
Work Arrangement: Hybrid / Onsite as Needed
Employment Type: Contract
Candidate Location: Must be local to the DMV area and within driving distance of Springfield, VA
Position Overview
Client is seeking an experienced Utility Business Analyst to support multiple technology initiatives across its business and operational functions.
The ideal candidate will have strong hands-on experience in requirements gathering, business process analysis, workflow documentation, and translating business needs into clear functional and technical requirements. This role requires direct engagement with business stakeholders, operations teams, IT, developers, testers, and third-party vendors.
The successful candidate must be comfortable working in an environment where requirements may be unclear or processes are not fully defined. They should be able to ask the right questions, identify process gaps, bring structure to ambiguity, and independently drive multiple workstreams forward.
Key Responsibilities
Collaborate with business and operational stakeholders to understand business processes, challenges, and requirements.
Gather, analyze, and document business requirements, functional requirements, technical specifications, and user stories.
Translate business needs into actionable requirements for technical and application teams.
Develop current-state and future-state process documentation, workflow diagrams, and process maps.
Facilitate requirements-gathering sessions, stakeholder interviews, workshops, and cross-functional meetings.
Identify process gaps, inefficiencies, and opportunities for improvement.
Support application upgrades, system integrations, and new technology implementations.
Coordinate with business teams, IT, developers, QA, project managers, and third-party vendors.
Support User Acceptance Testing (UAT), test validation, defect tracking, and resolution.
Manage multiple concurrent projects and maintain accurate requirements and project documentation.
Help stakeholders define processes and requirements when business needs are ambiguous or incomplete.
Key Projects and Initiatives
The Business Analyst will support multiple initiatives, including:
SRE Upgrade
Lemur Upgrade
SAP-to-Open Grid Integration
Application Role Decommission
App Extender Implementation
Required Qualifications
Strong hands-on experience as a Business Analyst supporting enterprise technology or application initiatives.
Proven experience gathering, analyzing, and documenting business requirements.
Experience with business process mapping, workflow documentation, and current-state/future-state analysis.
Ability to translate business needs into functional and technical requirements.
Experience developing user stories, acceptance criteria, and detailed requirements documentation.
Strong stakeholder engagement, communication, and facilitation skills.
Ability to work effectively with both business and technical teams.
Demonstrated ability to navigate ambiguity, take ownership, and work independently.
Ability to manage multiple projects or workstreams simultaneously.
Strong analytical and technical aptitude.
Must be local to the DMV area and able to travel to Springfield, VA as required.
Preferred Qualifications
Experience in the utility, energy, natural gas, electric power, or regulated utility industry.
Experience with SAP upgrades, enhancements, integrations, or related enterprise applications.
Experience supporting system integrations and application implementations.
Familiarity with Agile/Scrum methodologies.
Experience supporting UAT, testing, defect management, and validation.
Experience coordinating with third-party vendors and implementation teams.
Ideal Candidate Profile
The ideal candidate is a proactive, hands-on Business Analyst who can work directly with stakeholders, understand complex operational processes, identify gaps, and turn ambiguous business needs into clear, actionable requirements.
This is not simply a documentation role. The candidate must take ownership, exercise sound judgment, collaborate across business and technical teams, and keep multiple initiatives moving forward.
