Front Desk Receptionist

Front desk receptionists are responsible for a variety of administrative and customer service tasks, including: Greeting and welcoming visitors, clients, and staff with a professional and courteous demeanor Answering, screening, and redirecting phone calls efficiently Handling mail, deliveries, and correspondence, including sorting, distributing, and preparing documents Maintaining a clean, organized, and professional reception area Performing clerical tasks such as data entry, filing, and docum

Additional Job Information: Title: Front Desk Receptionist Start Date: 06/08/2026 Position Type: contract Location:Indianapolis, IN 46204 Agency Interview Type: In person only Work Arrangement: Onsite Description: Short Description: Front Desk Receptionist Complete Description: Front desk receptionists are responsible for a variety of administrative and customer service tasks, including: - Greeting and welcoming visitors, clients, and staff with a professional and courteous demeanor - Answerin

Strong customer service related experience, preferably in a professional environment.Experience adhering to ethical and confidentiality requirementsExcellent verbal communication, patience and problem-solving abilities to help address taxpayer inquiries and diffuse difficult situations.Strong analytical ability to analyze and research tax related inquiries.Prior experience in a fast-paced call center environment.Knowledge of tax regulations.

JOB SUMMARY Provides superior customer service to customers on an ever-growing variety of service needs. Diagnoses and solves system inquiries and error reports daily. This position is required to perform all Service Desk functions including, but not limited to, answering calls, documenting help tickets, and providing solutions. EDUCATION High School Diploma or GED : High School Diploma or GED (Required) EXPERIENCE 2+ years: Customer service experience or experience providing technical support t