End User Desktop Support Technician

Title: Legal Technology Support Analyst II Duration: Contract (open ended) with potential for permanent hire Location: Onsite - Houston, Texas Salary Range: $34-$45 per hour (DOE) No C2C or third parties at this time Must have Law Firm experience Summary This role provides advanced technical support within a professional services environment, handling complex issues, managing Tier 2 escalations, and supporting a broad range of legal focused applications. The position also plays a key role in

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk Technician to provide Level 1 technical support to end users in a mixed-device environment. This role supports day-to-day IT operations, including troubleshooting hardware, software, and connectivity issues across both Windows and Apple platforms. The ideal candidate has hands-on experience supporting users in environments that include Windows PCs and macOS devices. Key Responsibilities Provide Lev

Tier 2 Technical Support Specialist Location: Northeast Houston (Zip Code 77044) ONSITE Pay: $27.50/Hour Type: Open-ended contract with potential to go permanent No C2C or 3rd Party Vendors at this time. Overview: We are seeking a Tier 2 Technical Support Specialist to join our clients IT team in Northeast Houston. This is an open-ended contract role with the possibility of becoming permanent. The ideal candidate will provide 2nd level technical assistance to end users, ensuring timely and e

Description Responsible for desktop support incidents, escalations, and problems; providing a high-level of customer service to the end-user as well as to the internal IT department members. Work independently to resolve issues and provide a concise explanation of ongoing problems to management. Work with multiple teams to obtain the information needed to resolve complex issues, develop and deploy a resolution, and ensure knowledge is documented and transferred back to the Service Desk. Image an