Program Analyst (Payer EDI Production Issue Coordinator)

Job#: 3034048

Job Description:

Program Analyst (Payer EDI Production Issue Coordinator)

REMOTE

Responsibilities:

• Manage intake, documentation, and resolution workflow for Payer EDI production issues.
• Researches root causes, runs SQL queries, searches AWS/VA systems.
• Creates ServiceNow tickets.
• Liaises between EDI leadership, OIT, and business stakeholders.

Key Skills:

• Bachelor's in Information Systems, Health Informatics, or related (required).
• EDI standards or Agile certification
• 4+ yrs in EDI operations, healthcare tech troubleshooting, or Agile practices.
• Must have: X12 transaction mapping knowledge, SQL querying, AWS/cloud experience, ServiceNow, issue triage, SOP development, strong written/verbal communication.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.