Senior Quality Assurance/Application Testing Specialist (UAT)

Position Summary

We are seeking an experienced Senior QA Automation & User Acceptance Testing (UAT) Specialist to support enterprise-level Medicaid modernization initiatives. The successful candidate will be responsible for planning, executing, and validating quality assurance activities across complex healthcare applications, ensuring system functionality aligns with approved business requirements.

This role requires strong expertise in test automation, User Acceptance Testing (UAT), enterprise system validation, defect management, and end-to-end testing across eligibility, claims processing, and reporting platforms within large-scale Medicaid environments.

Key Responsibilities

• Develop, execute, and maintain automated test suites to validate enterprise application functionality, ensuring test results align with approved business and functional requirements.
• Plan, coordinate, and perform User Acceptance Testing (UAT) activities, including the creation of test scenarios, execution of test cases, validation of business processes, and documentation of test outcomes.
• Execute functional, integration, system, regression, and end-to-end testing across Integrated Eligibility System (IES), Medicaid Management Information System (MMIS), Enterprise Data Warehouse (EDW), and reporting environments.
• Review business requirements, functional specifications, and solution design documentation to ensure comprehensive test coverage and traceability throughout the testing lifecycle.
• Identify, document, prioritize, track, and validate software defects, working closely with development teams to support defect resolution and regression validation.
• Analyze automated test execution results, investigate failures, and validate corrective actions to ensure application quality and stability.
• Validate cross-system integrations, interfaces, data processing, and end-to-end business workflows across enterprise Medicaid applications.
• Create and maintain testing artifacts, including test plans, test cases, test scripts, defect logs, traceability matrices, and test execution reports.
• Collaborate with business stakeholders, business analysts, developers, and project teams to clarify requirements, validate expected system behavior, and support successful testing outcomes.
• Participate in defect triage meetings, test status reporting, release readiness assessments, and quality assurance reviews throughout the Software Development Life Cycle (SDLC).
• Ensure testing activities comply with established quality standards, testing methodologies, and organizational best practices.
• Support enterprise Medicaid modernization initiatives by validating system functionality within Illinois Medicaid Enterprise environments, including IES, MMIS, EDW, or comparable Medicaid eligibility and claims platforms.
• Communicate testing progress, quality metrics, risks, issues, and recommendations to project leadership and key stakeholders.
• Support continuous improvement initiatives by identifying opportunities to enhance testing processes, automation coverage, and overall software quality.

Required Qualifications

• Bachelor''s degree in Computer Science, Information Systems, Healthcare Informatics, or a related field, or equivalent professional experience.
• Minimum five (5) years of Quality Assurance (QA) or other relative testing experience supporting large-scale enterprise software implementations throughout the Software Development Life Cycle (SDLC) using Agile and/or Waterfall methodologies.
• Minimum five (5) years of hands-on experience utilizing automated testing tools to develop, execute, maintain, and validate enterprise test suites, including reviewing automated test results against business requirements.

Required Technical & Functional Skills

• Demonstrated experience planning and executing Functional, Integration, System, Regression, End-to-End (E2E), and User Acceptance Testing (UAT) for enterprise applications.
• Proven experience developing and maintaining test strategies, test plans, test cases, test scripts, UAT scenarios, defect logs, test execution reports, and requirements traceability documentation.
• Strong expertise validating application functionality against business requirements, functional specifications, solution designs, and complex business workflows, including cross-system integrations, interfaces, and downstream data processing.
• Extensive experience in defect management, including defect identification, logging, prioritization, tracking, validation, regression testing, and defect lifecycle management.
• Hands-on experience testing enterprise healthcare and Medicaid systems, including Eligibility (IES), Medicaid Management Information System (MMIS), Reporting, Enterprise Data Warehouse (EDW), or comparable eligibility or claims platforms.
• General knowledge of Illinois Medicaid Enterprise systems and familiarity with Deloitte-led or similar Medicaid modernization implementations.
• Strong understanding of test automation frameworks, enterprise QA methodologies, regression testing, Agile testing practices, enterprise release management, continuous testing, and healthcare data validation.
• Excellent communication and collaboration skills with business stakeholders, business analysts, developers, project managers, and cross-functional teams, including experience supporting testing status reporting, release readiness, quality metrics, and overall quality assurance governance.