SAP BASIS Specialist
6 Months
Remote (Pacific Time)
KEY RESPONSIBILITIES
· Provide 24/7 on-call and after-hours support, as required.
· Lead primary SAP BASIS administration for major enterprise applications.
· Provide secondary administration support for other enterprise applications.
· Troubleshoot and resolve system issues, acting as the primary point of contact.
· Work closely with analysts and technical teams to resolve system outages or performance issues.
· Schedule and coordinate SAP system installs, upgrades, patches, backups, and restorations.
· Perform OS, application, database, and client tool patching and migrations.
· Fully test patches in non-production environments before deployment; evaluate and install software patches as needed.
· Configure systems and applications technically, ensuring alignment with client standards.
· Ensure application availability per Service Level Agreements.
· Perform system sizing and capacity planning.
· Act as vendor liaison for bug fixes, licensing, and maintenance.
· Report to cleint management with status updates, issues, and progress.
· Interface with business units and application users for support and troubleshooting.
· Install new application releases and version upgrades.
· Support, monitor, test, and troubleshoot hardware and software issues as related to SAP platform.
· Develop and maintain documentation, procedures, and inventories for SAP system administration, including architecture, backup policies, and user management.
· Manage application security, including user administration.
· Provide desktop support and coordinate or deliver user training as needed.
· Evaluate software and hardware and provide technical recommendations.
· Automate tasks and streamline administrative processes in collaboration with IT and support teams.
· Coordinate application support with other client resources (security, network, operations, application development).
· Configure, maintain, and monitor batch jobs and scripts; resolve related errors.
· Participate in disaster recovery planning, testing, and documentation.
· Maintain fault tolerance and disaster recovery plans for SAP systems.
MANDATORY REQUIREMENTS
· Five (5) years as SAP BASIS administrator supporting both SAP ABAP and JAVA stacks.
· Experience supporting at least two (2) major SAP Cloud go-live implementations and/or upgrade projects, including S/4HANA migration using selective data transition (SDT) and SAP RISE/ SAP Cloud ERP Private/SAP S/4HANA Private Cloud Edition support.
· Able to provide remote on-call support outside of regular work hours which may include nightsand weekends.
· Experience with SAP RISE (SAP S/4HANA Private Cloud Edition (PCE)) deployed in Azure.
Experience:
· High school diploma or equivalent.
· Minimum five (5) years of progressively responsible IT experience in administration of enterprise applications as a SAP BASIS administrator.
· Must have experience in administration of SAP and non-SAP enterprise solutions (installation, setup, patching, troubleshooting, documentation, coordination), both on-premises and cloud.
· Must have experience in SAP system design, configuration, and functionality, both on-premises and cloud.
· Must have experience in system’s development lifecycle, data modeling, and complex technical issue resolution.
· Must have experience in data maintenance, retrieval, and operating systems (UNIX, Linux, Windows, AIX).
· Must have experience in all the following SAP Solutions. ECC6, S/4HANA, BW, CRM, BOBJ, PO, BPC, HANA, SAP BTP, SuccessFactors, Cloud Connector, Fiori/Gateway, SAC, BDC, Datasphere, Solution Manager.
· One (1) year supporting the following SAP solutions: BTP, Integration Suite, CALM, Joule, DPAgent, Cloud Connector, Business Data Cloud, Analytics Cloud, Datasphere, Signavio and Cloud Identity Services.
DESIRABLE QUALIFICATIONS
· Current SAP certifications related to the systems outlined in the scope of work are required to ensure alignment with client’s technical environment
· Bachelor''s degree in Computer Science, MIS, or related field from an accredited institution, or equivalent experience.
· Deep knowledge of SAP cloud offerings, Hyperscaling and Hyperscalers.
· Proficiency in SAP system refresh processes (native SAP and tools such as LAMA, SAP PCA Add-on).
· Administration experience for NetWeaver Java Stack solutions (Adobe Document Services, Process Orchestration, System Landscape Directory).
· Experience with SAP change management (CTS+, non-ABAP and cloud solutions).
· SAP system administration in DB2/AIX, RHEL environments
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