Business Systems Analyst

Job#: 3036381

Job Description:
IT Business Systems Analyst

Location: San Antonio, TX or Galveston Bay, TX

Role Overview

The successful candidate will demonstrate communication skills and technical acumen to enable on-time delivery of low-code digital solutions in a complex enterprise environment. This individual must be able to develop an understanding of business problems and translate them into high-quality Agile user stories, while ensuring solutions deliver measurable business value.

Key Responsibilities

• Communicates regularly with clients to gain a clear and empathetic understanding of business problems, opportunities, and desired outcomes.
• Analyzes information gathered from clients and documents it as actionable Agile user stories with clear acceptance criteria and defined business value.
• Communicates the intent behind each user story to the development and offshore teams, providing clarity and addressing questions.
• Evaluates solution options and recommends approaches, balancing speed, complexity, and scalability within a low-code environment.
• Facilitates user acceptance testing (UAT) and ensures delivered solutions meet business needs and acceptance criteria.
• Identifies process improvement opportunities and applies root cause analysis to business problems.
• Participates in backlog refinement, sprint planning, and ongoing prioritization activities.
• Drives stakeholder alignment by facilitating tradeoff discussions and ensuring clear understanding across teams.
• Takes ownership of assigned efforts and ensures timely, high-quality delivery.

Required Qualifications

• Strong communication skills to actively listen, understand business problems, and clearly convey solutions and tradeoffs.
• Experience capturing both functional and non-functional requirements (e.g., performance, scalability, data considerations).
• Experience facilitating or supporting testing and validation activities (UAT).
• Experience as a business analyst within the Microsoft Power Platform ecosystem (Power Apps, Power Automate, Dataverse, SharePoint).
• Data modeling experience, including defining entity relationships that align with business needs and scalability.
• Understanding of Agile fundamentals and experience working within Agile teams.
• Understanding of IT service management practices (incident, change, problem, and SDLC lifecycle).
• Ability to operate in ambiguous problem spaces and drive clarity independently.
• Ability to travel 10-25% of the time.

Preferred Qualifications

• Experience working in a SAFe Agile environment.
• Experience in oil refining or industrial environments.
• Experience with ITSM tools for change management and service record maintenance.
• Understanding of Power Platform governance, environments, and ALM practices.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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