Basic Qualifications
• 10+ years of experience in network monitoring, network engineering, or NOC operations in large enterprise or federal environments
• Hands-on experience with at least one major monitoring platform such as: o VMware SMARTS (Smart Assurance) o Broadcom DX NetOps (Spectrum) o ScienceLogic SL1 o IBM Netcool o or comparable enterprise monitoring tools
• Demonstrated expertise in: Event correlation and alarm management, Network topology modeling and dependency mapping, Root cause analysis in complex, distributed environments
• Strong understanding of: SNMP, NetFlow/IPFIX, telemetry, syslog, WAN/LAN, firewalls, load balancers, and hybrid cloud networks
• Experience integrating monitoring tools with log analytics and SIEM platforms (e.g., Splunk)
• Proven ability to improve monitoring effectiveness, including reducing alert noise and increasing actionable intelligence
• Strong communication skills with the ability to articulate technical impact in mission/business terms
Preferred Qualifications
• 10+ years of experience supporting federal government or large -scale enterprise environments
• Familiarity with AIOps/observability platforms (e.g., Dynatrace, Datadog, Elastic, LogicMonitor)
• 10+ years of experience with automation and scripting (Python, APIs, etc.)
• Knowledge of Zero Trust architecture and enterprise logging (e.g., M-21-31 alignment)
• 10+ years of experience working in environments with high availability, compliance, and security requirements