Problem Manager & ITSM

Location: Phoenix, AZ Salary: $140,000.00 USD Annually - $160,000.00 USD Annually Description: Our client is currently seeking a Director IT Services Operations Position Summary The Director of IT Service Operations leads the team responsible for Service Desk operations for. This role oversees all end-user computing needs and ensures efficient, reliable, and secure service delivery. The Director manages service desk professionals and technical staff while building a fully functional Network

Job Role : Senior Program Manager Location: Phoenix / Tucson, AZ (Hybrid) Mandatory skills Mining domain experience, Stakeholder coordination, vendor and contractor management, risk and issue tracking, and the preparation of project status reports and technical documentation. Minimum over all work experience required 15 years Domain - Mining Any certification required Any PM certification is good to have Complete job description - Senior Program Manager to support customer s Technology team (Mi

ServiceNow Engineer Location: Scottsdale, AZ (Hybrid-3-4 days a week onsite) Duration: 6+ months contract Job Description: Your Responsibilities As a ServiceNow Engineer, your job responsibilities will include:Performing as a key contributor in the design, development, implementation, and support of the ServiceNow platform.Owning release level estimation for development activities.Taking ownership of complex business requirements and working them to completion.Reviewing opportunities for proce

The IT Process Manager is a senior position which will be responsible for the strategy, design, coordination, deployment, and management of the assigned IT Service Management (ITSM) process for the Organization. Examples of ITSM processes include, but are not limited to, IT Change Management, IT Release Management, IT Incident Management, etc. This responsibility is inclusive of relevant supporting systems and technologies. These processes align with Industry Standards, such as ITIL. The primary