Quality Technician

Mounds View, MN, US • Posted 5 hours ago • Updated 5 hours ago
Contract W2
Contract Corp To Corp
Contract Independent
On-site
$22 - $25/hr
Company Branding Image
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • PACEMAKER
  • MEDICAL DEVICE
  • BIOMEDICAL
  • CARDIAC DEVICE
  • CRM
  • CARDIAC RHYTHM
  • MEDICAL DEVICES
  • COMPLAINT HANDLING
  • INVESTIGATIONS
  • DOCUMENTATION
  • INVESTIGATE
  • COMPLAINTS
  • COMPLAINT
  • TRACKWISE
  • MASTERCONTROL
  • VEEVA VAULT
  • VAULT QMS
  • ETQ RELIANCE
  • ARENA QMS
  • GREENLIGHT GURU
  • COMPLAINT MANAGEMENT SYSTEM
  • OSCILLOSCOPES
  • DIGITAL MULTIMETER
  • POWER SUPPLY
  • SPECTRUM ANALYZER
  • SOURCE METER
  • TEST
  • TESTING
  • ROOT-CAUSE
  • FAILURE ANALYSIS

Summary

Quality Technician II

Job Summary: Talent Software Services is in search of a Quality Technician for a contract position in Arden Hills, MN. The opportunity will be for one year with a strong chance for a long-term extension.


Position Summary: The primary responsibility of this role is to investigate returned pacemakers and conduct analyses based on the reported complaint. The candidate will collaborate with a broader group of approximately 20 individuals, including an immediate team of about 10. Strong attention to detail is essential. The primary purpose of the position is to ensure Cardiac Rhythm Management return product complaints are processed, reported and trended timely and accurately. Working under close to moderate supervision, incumbent receives general instructions on routine work and detailed instructions on new assignments.

Primary Responsibilities/Accountabilities:
            • Maintain compliance with applicable quality requirements, including completing required training and documenting training as needed.
            • Receive and verify returned product complaints; perform initial investigation and root-cause testing; and enter complete, accurate information into the GCMS complaint database.
            • Ensure product traceability for all products received and analyzed.
            • Partner with cross-functional groups (e.g., R&D and Manufacturing) to obtain information needed to complete investigations.
            • Follow up with CMC to confirm reported coding is accurate and to obtain additional information when needed.
            • Prepare and route complaints for approval after confirming all required analysis and investigation documentation is complete.
            • Assist in maintaining and updating returned-product test procedures.
            • Identify opportunities and recommend improvements to complaint-handling processes and procedures.
            • Maintain lab cleanliness and operate in compliance with corporate procedures and standards.

            Qualifications:
            • Associate degree (AA) in Electronics (or equivalent related experience).
            • 1+ year of related experience.
            • Proficient in Microsoft Word, Excel, and Outlook
            • Strong attention to detail
            • Solid technical writing skills

            Preferred:
            • Experience working in a regulated quality environment (e.g., complaint handling, investigations, and documentation).
            • Experience using a complaint management system (e.g. GCMS Trackwise)
            • Understanding of basic electrical principles
            • Proficiency using electrical test equipment (e.g., oscilloscopes, digital multimeter, power supply, spectrum analyzer, source meter).

            If this job is a match for your background, we would be honoured to receive your application!

            Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let''s talk
            Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
            • Dice Id: talmn001
            • Position Id: 26-03621
            • Posted 5 hours ago

            Company Info

            About Talent Software Services, Inc

            We pride ourselves in making sure that diversity in the workplace is at the forefront of our business. Our Founder, Dave Iacarella, is an Army Veteran who is committed to giving back to fellow Veterans. We are proud of our history of transitioning military Veterans into the workforce with companies that value their service. TALENT helps companies meet their veteran and diversity spend initiatives and requirements. We are committed to supporting veteran and diverse organizations.

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