Under general supervision of the Security & Accounts Management Manager, this position
works as a part of the Security & Accounts Management team and is responsible for
provisioning and de-provisioning access to DOC networks, resources and applications. This
position maintains a high level of security by following all DOC and enterprise security policies
and procedures. This position requires strong interpersonal skills, multi-tasking skills, time
management, and the ability to execute projects and solve complex problems. Technical support
responsibilities require expertise of multiple platforms, operating systems and various security
software systems.
This position shall comply with the Department s administrative rules and the agency s
policies and procedures including those related to the Department's overall Reentry
philosophy of using evidence-based strategies, practices and programs which target an
offender s individual criminogenic needs and risk level.
TIME% GOALS AND WORKER ACTIVITIES
50%
A.
Coordination of the account provisioning, de-provisioning, projects and
maintenance for DOC platforms and applications.
A1.
Utilize security rules to grant / revoke access to applications, servers, group
folders, etc.
A2.
Coordinate activities within the account management staff to provide timely
response to customer requests.
A3.
Create and maintain security rules, ensuring that they enforce security standards
and policies.
A4.
Coordinate and handles projects relating to or involving account management
functions.
A5. Create Email accounts, distribution lists and group mailboxes.
A6.
Inform all customers of security procedures for applications, requests and
services offered by account management.
A7. Identify customer problem areas where additional education / training is needed.
A8. Coordinate account management activities as needed across other agencies.
A9. Recommend and provide updates to procedural documentation.
A10. Provide timely resolution for customer access issues and formal requests.
A11.
Participate in system / application integration planning, testing and
troubleshooting of access issues.
A12.
Work closely with project teams to determine application, server, folder, group
and individual user access to systems.
15%
B.
Assist in the adherence and implementation of policies, standards and
procedures for all areas of IT Security.
B1.
Implement the standards and training requirements for IT Security
administration.
B2.
Coordinate the implementation of department-wide policies, procedures and
standards for applications and platforms and ensure agency-wide
standardization.
B3.
Supports the implementation of department-wide Security Awareness training
program. - Support functions.
B4.
Act as liaison to resolve security-related issues with other agencies in a timely
manner.
B5. Assess and recommend updates to security policies, procedures and standards.
B6. Supply information required in LAB and DOJ audits as required.
B7. Recommend automation techniques to eliminate manual procedures.
B8.
Provides support of Cybersecurity activities Creates, improves, and maintains
policies, procedures and standards.
15% C. Monitoring, auditing and analysis of security systems.
C1.
Provide advice to management on implementing and monitoring Security
systems.
C2.
Provide advice to BTM in the design and implementation of policies and
procedures to provide an acceptable level of Security systems.
C3.
Identify threats or serious issues regarding user access that may be caused by
added new software and systems.
C4. Perform audits of security on access.
C5.
Security Risk mitigation Identify potential security risks to the organization
and provides recommendations to management.
C6. Working with management to reduce and mitigate risk to the organization.
10% D. Performance of other job-related activities and special assignments.
D1.
Identify areas that need improvement and work with sections supervisor to lay
down the ground work to implement these improvements.
D2.
Audit access to numerous applications used by the DOC to ensure users are not
over provisioned.
D3.
Update staff development plans as changes occur and work with management on
career objectives.
D4. Attend presentations, conferences and seminars as directed.
D5. Identify training needs and request approval to attend.
D6. Perform other duties as assigned.
10% E. Assist IS Technical Services Consultant/Admins and/or Specialist with their
responsibilities.
E1. Coordinate Security for internal systems i.e. (WICS, DEVSECOPS, Email
systems)
E2. Perform Audits on EMR access as well as adding security rights through back
EMR systems.
E4. Perform other duties as assigned.
Job Knowledge, Skills & Abilities
1. Knowledge of current DOC hardware and software architectures.
2. Knowledge of network concepts.
3. Knowledge of Windows network environments.
4. Advanced knowledge of Active Directory and group privileges.
5. Knowledge of all State and DOC security standards, policies and procedures.
6. Experience working with security issues in a distributed computing environment.
7. Knowledge of network operating system security issues.
8. Knowledge and demonstrated work experience with internet / intranet application
security issues (e.g. LDAP).
9. Advanced problem-solving skills and the ability to make independent judgment decisions
or contact appropriate parties to assist.
10. Effective oral and written communication skills.
11. Knowledge of effective people communication skills.
12. Knowledge of project planning.
13. Knowledge of products and applications, in order to create effective security roles.
14. Ability to multi-task.
15. Ability to expedite issues in a timely manner.
16. Customer focused, yet firm enough to ensure strict compliance to DOC security policies
and procedures.
17. Knowledge and demonstrated work experience with security techniques, tools and
security infrastructure.
18. Ability to communicate clearly and effectively to both technical peers and less
technical customers in person and via written media such as e-mail, reports and project
charters
Requirements
Project Details: Under general supervision of the Security & Accounts Management Manager, this position works as a part of the Security & Accounts Management team and is responsible for
provisioning and de-provisioning access to DOC networks, resources and applications. This position maintains a high level of security by following all DOC and enterprise security policies
and procedures
Additional details:
A well-qualified candidate will have experience with the following:
- Coordinate and handles projects relating to or involving account management functions.
- Create Email accounts, distribution lists and group mailboxes.
- Inform all customers of security procedures for applications, requests and services offered by account management.
- Identify customer problem areas where additional education / training is needed.
- Coordinate account management activities as needed across other agencies.
- Recommend and provide updates to procedural documentation.
- Provide timely resolution for customer access issues and formal requests.
- Participate in system / application integration planning, testing and troubleshooting of access issues.
Experience with these skills is a bonus:
- Perform audits of security on access.
- Security Risk mitigation Identif
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