Hybrid role Evanston, IL - ServiceNow CMDB & Discovery Program Lead / Architect - 12 months contract
Need - Discovery, Implement Asset Discovery Tool, CMDB setup, .Documentation and Training, Operationalization
The individual has to do five things end-to-end, assess and recommend discovery tooling, implement/integrate the chosen discovery approach across endpoints, servers, Azure containers, SaaS/PaaS and other environments, design and stand up the ServiceNow CMDB establish documentation/training/governance and operationalize
Minimum 13+ years of experience working in IT
Strong experience in Configuration Management.
Extensive experience with ServiceNow.
Proven experience implementing a CMDB in a complex enterprise environment.
Experience maintaining a CMDB.
A strong understanding of IT Operations Management.
Solid knowledge of Cloud hosting environments including Azure and Oracle.
Experience with Atlassian products Jira and Confluence
Experience with Asset Discovery Tools.
Experience integrating Asset Discovery Tools across a variety of hosting environments.
Experience designing CI classes, CI relationships and service models.
Experience building governance frameworks, operational procedures, and training documentation.