Tranzeal, Inc.
Tranzeal, Inc.

HR Support Representative 1

Remote • Posted 12 hours ago • Updated 12 hours ago
Contract W2
6 Months
No Travel Required
Remote
$20 - $22/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Workday
  • HRIS
  • Representative
  • Healthcare
  • HIPAA
  • Call centre
  • Inbound calls
  • Outbound calls
  • Human resources
  • 100% remote

Summary

Job Title: HR Support Representative 1, Location: Denver, CO

100% Remote

This position is responsible for answering inbound calls and inquiries in a call center environment from DaVita teammates and leaders with the highest quality of service excellence. Service must be professional and empathetic. Job duties include providing general information, systems support and problem resolution for a variety of Human Resources areas including policy and procedure. This role is expected to provide support that is consistent and accurate while proactively utilizing supporting documents such as Knowledgebase, Village Web and Job Aides. This role is expected to partner with internal/external teams to provide integrated and exceptional customer service and warm transfers.

Provides ongoing coaching and troubleshooting support to teammates for the Workday HRIS system.
Provides answers and guidance for general People Services questions and a variety of teammate concerns.
Identifies and escalates People Services and Workday issues and/or concerns to appropriate departments and leaders.
Identifies trends and issues with process flows (internal and external teams); makes process improvement recommendations to manager as appropriate.
Coordinates cross-functional support with internal and external teams including payroll, Welcome Wagon, HRIS and Teammate Relations.
Logs calls/inquiries into call tracking system and maintains timely and accurate documentation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10439527
  • Position Id: 9025282
  • Posted 12 hours ago
Contact the job poster
AK

Aditya Kumar

Sr. Talent Acquisition @ Tranzeal, Inc.
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