IT Manager/Director

Description

We are looking for an experienced IT Manager/Director to lead and manage infrastructure operations in Kalamazoo, Michigan. This role combines strategic leadership with hands-on technical expertise to ensure the reliability, scalability, and security of IT systems. The ideal candidate will excel in driving results, fostering team collaboration, and implementing innovative solutions.

Responsibilities:
Lead and oversee the management, performance, and development of the IT infrastructure team.
Ensure operational stability and continuous improvement of core systems, including servers, virtualization platforms, and cloud services.
Drive the implementation of infrastructure initiatives, including gathering requirements, designing solutions, and validating system quality.
Manage vendor relationships to ensure effective delivery of technology tools, services, and infrastructure support.
Provide architectural oversight and technical guidance for multi-cloud, multi-domain, and multi-tenant environments.
Implement and maintain endpoint and device management systems, including PCs, Macs, printers, and peripherals.
Oversee data center operations, ensuring optimal performance of power, cooling, cabling, and fire suppression systems.
Develop and enforce monitoring and alerting processes, with a focus on automated remediation.
Lead patch management and asset lifecycle initiatives to ensure systems remain up-to-date and secure.
Collaborate with peer leaders and other IT teams to drive continuous improvement and align technology strategies with business needs.

Requirements

Extensive experience with server hardware, virtualization platforms like VMware and Hyper-V, and cloud solutions such as Microsoft Azure and Google Cloud.
Proficiency in managing Active Directory, Microsoft 365, and end-user technologies including Exchange, SharePoint, Teams, and Intune.
Strong knowledge of networking technologies including firewalls, switches, routers, and Fortinet platforms.
Expertise in storage, backup, and recovery processes across complex environments.
Demonstrated ability to lead projects involving multi-cloud, multi-domain, and multi-forest architectures.
Familiarity with endpoint management tools and practices for diverse device ecosystems.
Proven track record of managing data center operations and infrastructure stability.
Exceptional leadership skills with the ability to hold teams accountable and drive positive outcomes.

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