Position: W2 Digital Product Analyst II
Location: Hoover, Alabama
Duration: Contract to Hire
Job ID: 177053
Job Overview: The Digital Product Analyst II serves a critical role in supporting the product management team and holds subject matter expertise for designated products, experiences, or applications. This role collaborates effectively with product management, product owners, technology, and business partners. A thorough understanding of Scaled Agile Framework (SAFe) principles is essential to assist the team or other teams in addressing resource knowledge or documentation gaps.
Responsibilities: - Validate documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams.
- Perform analysis and work closely with the team to identify core product, application, or system issues and map out possible solutions.
- Create and update system documentation, including process flows, product feature details, and user guides, while monitoring and updating workflows as required.
- Gather, organize, and interpret data to optimize product performance, drive user satisfaction, and ensure alignment with business goals.
- Collect and document detailed business requirements, translating them into features or user stories to meet business needs.
- Prepare functional system and program requirements for Digital value streams for ongoing projects and releases.
- Perform User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements, and releases.
- Evaluate reported system defects and manage the flow and prioritization of related work based on impact, customer need, and Product Management prioritization.
- Perform analysis for Objectives and Key Results (OKR)/goal measurement.
- Support product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post-implementation follow-up.
- Assist the product owner in day-to-day tasks, particularly around sprint management.
- Assist with material collation and analysis for product demos, quarterly business reviews, and other report-outs for the value stream.
- Identify and take on tasks that enable the team's success.
Qualifications: - Bachelor's degree and two (2) years of experience in application support, business analysis, or related fields; OR High School Diploma/GED and six (6) years of experience in application support, business analysis, or related fields.
- May require on-call support rotation after hours and/or weekends.
Preferences: - Experience in the banking or financial services industry.
- Prior experience with Agile, Scrum, and/or Kanban methodologies.
- SAFe Practitioner (SP) Certification.
Skills and Competencies: - Ability to learn additional systems as needed.
- Strong research and data analysis skills.
- Ability to work in a team environment when applicable.
- Ability to work under pressure and meet deadlines.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.).
- Strong project management skills.
- Excellent verbal, written communication, and organizational skills.
- Strong work ethic and self-motivation.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
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Pay Range: $45 - $48
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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