Overview
Skills
Job Details
1948 Senior Systems Analyst Warehouse Management Systems (WMS)
(Experience with Infios / HighJump (Krber)Preferred)
Position Summary
We are seeking a highly capable and forward-thinking Senior Systems Analyst with hands-on experience supporting Infios / HighJump (Krber) Warehouse Management Systems (WMS). This role plays a key part in analyzing, configuring, and enhancing our WMS to support evolving warehouse, logistics, and distribution requirements. The ideal candidate brings strong knowledge of warehouse operations and a proven track record of working with Infios/HighJump (Krber) solutions in a fast-moving environment.
Essential Responsibilities & Functions
- Serve as the primary subject matter expert and main support resource for the Infios/HighJump (Krber) WMS across multiple warehouse and distribution sites worldwide.
- Partner with warehouse, logistics, and IT teams to capture system needs and identify opportunities to improve processes.
- Configure, design, and test workflows, integrations, and system enhancements within the WMS.
- Provide day-to-day operational support, troubleshoot system issues, and deliver timely resolutions.
- Review system data and performance trends to uncover issues and recommend improvements.
- Create and maintain documentation such as requirements, configuration updates, and training materials.
- Contribute to WMS implementations, upgrades, migrations, and new warehouse rollouts.
- Work with internal stakeholders, external vendors, and consulting partners to manage support and project activities.
- Train users and provide ongoing guidance on system functionality and best practices.
- Ensure accurate and reliable system communication between the WMS and other applications such as ERP and EDI.
- Manage multiple initiatives simultaneously while maintaining a professional and organized approach.
- Uphold confidentiality standards in line with company policies.
- Perform additional related duties as needed.
Qualifications for Success
Education & Experience
- Bachelor s degree in Computer Science, Information Systems, Business, or a related field, or equivalent practical experience.
- At least 5 years of hands-on experience configuring and supporting Infios/HighJump (Krber) WMS, including involvement in system implementations.
Skills & Competencies
- Ability to independently manage project-related tasks and administrative responsibilities; project management experience is a plus.
- Strong understanding of warehouse and distribution operations, including receiving, picking, packing, shipping, inventory control, and labor management.
- Familiarity with WMS integrations to ERP platforms.
- Working knowledge of SQL, data queries, and reporting tools for troubleshooting and analysis.
- Experience with RF devices, barcode scanning, and label printing technologies.
- Excellent analytical and problem-solving skills, with a proactive approach to improving systems and processes.
- Strong verbal and written communication skills and the ability to work effectively with stakeholders at all levels.
- Ability to perform well under tight deadlines while maintaining accuracy and quality.
- Flexibility and adaptability in a rapidly changing business environment, with a positive attitude and strong work ethic.