Job#: 3052376 Job Description:Senior ServiceNow Software Developer
Location: Washington, D.C. Area (Ability to work fully remote to start; Partial onsite might be required in the future)
Role Overview
We are seeking a Senior ServiceNow Developer to support and lead ongoing continuous improvement projects for an enterprise's existing ServiceNow implementation. The successful candidate will adapt to client needs and support the implementation of the ServiceNow roadmap. This role involves collaborating with a diverse workforce, synthesizing requirements from stakeholders, and building upon the existing ServiceNow foundation. You will play a crucial part in designing, developing, and implementing solutions within the ServiceNow platform, focusing on continual service improvements for ITSM, ITOM, ITAM, CMDB, HAM, and CSM modules.
Key Responsibilities
- Exhibit exceptional customer service and teamwork, collaborating with clients and vendors.
- Effectively convey key ideas, gather feedback from stakeholders, and identify risks and challenges.
- Lead the development review process and provide technical guidance to junior and mid-level staff.
- Gather and document business and system requirements, and support the development of use cases and testing procedures.
- Coordinate and lead project team meetings and develop implementation plans, SOPs, and system architecture.
- Assist in the architecture, design, management, and implementation of ServiceNow.
- Design, create, and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs with advanced scripting.
- Design and develop automation workflows, perform unit tests, and conduct code reviews.
- Collaborate with the team on software design, provide work estimates, and implement new features.
- Ensure all development aligns with security policies and ServiceNow Technical Best Practices.
Required Qualifications
- A Bachelor's degree is required. Additional years of experience may be considered in lieu of a degree.
- Must have 8+ years of proven experience as a ServiceNow Developer, with 6+ years in design, development, and support, and 4+ years leading software development projects.
Technical Skills:- Hands-on ServiceNow development experience across multiple modules, particularly with Hardware Asset Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM), and HR Service Delivery (HRSD).
- Familiarity with ITSM, ITOM, and ITAM.
- Experience with JavaScript/GLIDE, HTML5, Angular JS, jQuery, and CSS.
- Hands-on experience with ServiceNow custom-scoped application development.
- Experience using Flow Designer and with integrations.
- AI experience with Now Assist, third-party LLM APIs, and Automatic test framework.
- Support for development in an Agile framework, including participation in daily scrums and ceremonies.
Preferred Qualifications
- Experience integrating ServiceNow with external systems.
- Familiarity with organizational change management.
- Ability to support multiple projects simultaneously.
- Experience with Okta and SSO technologies.
- Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain it within 3 months of hire.
- ServiceNow Certified Application Developer Certification.
- ServiceNow Certified Implementation Specialist Certification.
- ITIL v3 Foundations Certification.
- Project management experience.
PLEASE NOTE: Candidates must be able to obtain and/or maintain a Public Trust clearance as a condition and continuation of employment.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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