Adbakx LLC
Adbakx LLC

Tonkean Platform Administrator

Chicago, IL, US • Posted 3 hours ago • Updated 3 hours ago
Contract W2
Contract Corp To Corp
12 Months
On-site
$70 - $80/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Tonkean Platform Administrator
  • Tonkean

Summary

Position: Tonkean Platform Administrator

Location: Chicago, IL Onsite

Type of Employment: 12+ Months Contract

Role Description:

  • Experience working with Tonkean Platform administration and support.
  • Understanding of workflow automation and process orchestration concepts.
  • Experience with REST APIs, JSON, and integration troubleshooting.
  • Knowledge of SAP, Coupa, ServiceNow, Salesforce, Workday, or similar enterprise applications.
  • Familiarity with Microsoft Teams, Outlook, and collaboration platforms.
  • Strong incident management and problem-solving skills.
  • Knowledge of Agile methodology and ITIL processes.

Roles & Responsibilities

  • Provide L1/L2/L3 support for Tonkean applications and workflows.
  • Monitor Tonkean solutions, modules, workflows, and integrations.
  • Troubleshoot issues related to process execution, notifications, forms, APIs, and integrations.
  • Analyze incidents, identify root causes, and implement permanent fixes.
  • Support business users during UAT, production deployments, and hypercare phases.
  • Maintain workflow documentation, knowledge articles, and SOPs.
  • Configure and enhance Tonkean modules, intake forms, approval workflows, and dashboards.
  • Coordinate with business teams, SAP teams, Coupa teams, and external vendors for issue resolution.
  • Manage user access, security roles, and governance controls.
  • Perform release validation and production migration support.

Generic Managerial Skills, If any

  • Strong analytical and problem-solving skills
  • Multi-tasking ability with limited supervision
  • Mentoring capabilities
  • Quick learner and self-starter
  • Excellent customer service, interpersonal, communication and team collaboration skills
  • Able to understand and adhere to change management procedures and internal guidelines.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX1d5550
  • Position Id: 9064488
  • Posted 3 hours ago
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PR

Pradeep Reddy Thumallap

Recruiter @ Adbakx LLC
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