IT Project Manager

job summary:

We have an immediate need for an experience IT Project Manager to oversee the integration of vendor governance, delivery excellence, and business partnering to achieve reliable operations, predictable outcomes, and continuous improvement.

location: Kohler, Wisconsin

job type: Contract

salary: $70 - 90 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

- Design, operate, and continuously improve a multi tiered governance model (Executive, Management, Operational).

- Oversee performance management across SLA/SLO scorecards, ensuring timely reporting, root cause analysis, and corrective actions.

- Establish and manage experience level agreements (XLAs)

- Facilitate improvements and updates of operational handbooks with clear decision rights, escalation paths, and communication channels to reinforce trust and predictability.

- Build and manage an innovation and continuous improvement backlog with quantified value, and track and communicate benefits.

- Partner with Procurement, Legal, and Finance on SOWs, contract obligations, and compliance with governance standards.

Business Solutions Manager (BSM), I&O

Serve as the strategic business partner for the I&O tower, helping to shape demand and maintain a balanced, value driven portfolio.

- Develop and maintain capability roadmaps. Guide prioritization, sequencing, and investment readiness (business cases, resourcing, deployment approach).

- Lead recurring portfolio reviews, connecting outcomes, costs, KPIs, and realized benefits.

- Drive cross tower integration, adherence to standards, and collaboration with the PMO and delivery teams.

- Act as the Directly Responsible Individual (DRI) for minor enhancements. Evaluate incoming ideas, approve, and prioritize the backlog.

qualifications:

- Strong personal accountability and ownership.

- Excellent verbal and written communication skills across all organizational levels.

- Ability to seek, accept, and incorporate feedback to drive improvement.

- Self starter comfortable in a fast paced, evolving environment.

- Strong analytical, problem solving, and prioritization skills.

- Skilled in influencing, conflict resolution, and cross functional collaboration.

- Proven experience leading cross functional IT projects using Agile, Hybrid, and Waterfall methodologies.

- Demonstrated experience in vendor governance.

- Portfolio/BSM experience connecting roadmaps, investments, and business value.

- Executive level storytelling and presentation skills.

- Tool proficiency: Planview, ServiceNOW (Project Management), advanced Excel and PowerPoint

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.