Duration: FTE
Location: NJ-Raritan, 100% Remote
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew process improvement associates measure and document customer satisfaction, cost and time reduction, and quality improvement processes and develop strategies to improve them.
Responsibilities:
Product and Agile Delivery Support
Partner with Product Owners and cross-functional teams to define, refine, and manage product backlog items
Translate business needs into user stories, acceptance criteria, and functional requirements
Support Agile ceremonies including sprint planning, backlog grooming, stand-ups, and retrospectives
Assist in prioritization efforts by analyzing business value, user impact, and technical dependencies
Requirements and Documentation
Gather and document requirements across service and repair workflows, systems, and user personas
Create user stories, process flows, and UAT scripts to support product delivery
Ensure clear traceability between business needs, requirements, and delivered functionality
Testing and UAT Support
Coordinate and support User Acceptance Testing (UAT) activities
Develop test scenarios and validate system functionality against defined requirements
Partner with business stakeholders to ensure solutions meet operational needs
Stakeholder Communication and Enablement
Assist in communication, training, and enablement of end users for new features and system enhancements
Act as a liaison between business users, product teams, and technology partners
Support change management efforts by helping drive adoption of new tools and processes
Data and Continuous Improvement
Analyze product performance, user feedback, and operational data to identify improvement opportunities
Contribute to continuous improvement initiatives across service and repair operations
Support reporting and insights generation to inform product decisions
Qualifications:
2-5 years of experience in a Product Analyst, Business Analyst, or similar role
Experience working in an Agile or Scrum environment
Strong ability to translate business needs into structured requirements
Excellent communication and stakeholder management skills
Detail-oriented with strong organizational and analytical capabilities
Experience supporting enterprise-scale systems and cross-functional teams
Preferred Qualifications:
Exposure to Service and Repair operations or customer experience functions
Knowledge of capital equipment and/or robotics (huge plus in MedTech environments)
Familiarity with Microsoft Dynamics
The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans with Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10120009
- Position Id: 202603240000089051
- Posted 2 days ago
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