Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewMotorola Solutions, Inc.
Job Description- Develop and implement analytics techniques to transform data into meaningful information to support business goals.
- Spearhead Next-Gen analytics projects in support of a strategic transformation to an intelligent, AI/ML-driven framework designed to reduce manual intervention, optimize resource allocation, and deliver substantial operational cost savings.
- Lead modernization initiatives in collaboration with Product Management, Operations, and Executive Leadership.
- Synthesize technical ML requirements with high-level business goals and apply data modeling, machine learning, and natural language processing to extract and analyze information from large structured and unstructured datasets to develop technically sound intelligence frameworks aligned with operational cost-saving targets and product roadmaps.
- Design and implement an end-to-end real-time streaming data pipeline architecture to integrate Federos with ServiceNow leveraging Debezium for real-time event Change Data Capture (CDC), streaming data changes via AWS Kinesis for high-throughput low-latency data processing, and utilizing DB-SCAN algorithm for AI/ML based multi-dimensional event correlation. Ensure that the ML output is persistent in AWS S3, which acts as the trigger for a serverless AWS Lambda function responsible for updating ServiceNow via REST APIs with refined clustering and correlation insights.
- Act as a technical consultant for all Customer Experience (CX) matters when interacting with the internal MSI team as well as Qualtrics and recommend data-driven solutions to key stakeholders.
- Perform Root Cause Analysis (RCA) using LLMs to identify primary failure points within clustered events, and provide Operations Engineers with actionable insights for accelerated debugging and resolution.
- Telecommuting permitted up to 3 days per week.
Target Base Salary Range: $96,928 to $150,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements- Masters degree + 1 years experience.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S. Benefits include:- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Never miss an opportunity! Create an alert based on the job you applied for.
