Operational Support Engineer (L2)

Role OverviewSeeking a hands-on L2 Operational Support Engineer to own and resolve production incidents across high-scale video streaming (Live & VOD), player, ads, and CDN platforms. This is a customer-facing role focused on real-time troubleshooting, production stability, and live event support. Key SkillsStrong Production Support / L2 Support / Incident ManagementExpertise in OTT / Video Streaming (HLS, DASH, CMAF)Experience with CDN (Akamai, CloudFront, Fastly) and DRMSolid understanding of

Job Title: Operational Support Engineer (L2) (DevOps / Streaming Platform) Location: Atlanta, GA (Hybrid 1 day a week) Hire Type: Contract (6 months+) Summary Client is building a dedicated Operational Support (L2) team responsible for the stability, availability, and operational excellence of their 24/7 live video streaming, ads, player, and real time delivery platforms. As an Operational Support Engineer (L2), you take end to end ownership of customer impacting production incidents once they

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you'll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We're big enough to give you all the resources you need, and small enough so you can make

Job Title: Production Support Engineer (DevOps / Streaming Platform) Location: Atlanta, GA (Hybrid) Hire Type: Contract (6 months+) Summary Client is building a dedicated Operational Support (L2) team responsible for the stability, availability, and operational excellence of their 24/7 live video streaming, ads, player, and real time delivery platforms. As an Operational Support Engineer (L2), you take end to end ownership of customer impacting production incidents once they are triaged by Leve