Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.
Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.
Adobe Sign SaaS Platform Administrator
Location: Jersey City NJ | Remote
Contract: 6 months
Job Description:
We are seeking a skilled Adobe Sign SaaS Platform Administrator to manage, configure and operate the Adobe Sign platform at scale. This role is responsible for end-to-end Adobe Sign administration, including platform configuration, integrations, workflows, user and group management, security settings, and Adobe Admin Console operations. The ideal candidate will have strong hands-on experience with Adobe Sign, integrations, and tenant/user migrations across Adobe Admin Consoles in a global enterprise environment.
Key Responsibilities:
Adobe Sign Platform Administration
- Administer and manage all aspects of the Adobe Sign SaaS platform, ensuring secure, scalable, and compliant operation.
- Configure and maintain account-level, group-level, and user-level settings in Adobe Sign.
- Design, create, and manage custom workflows, templates, agreement processes, and automation rules.
- Manage groups, roles, permissions, and access controls to meet business and compliance requirements.
- Troubleshoot platform issues related to workflows, agreements, user access, and integrations.
Integrations & API Management
- Enable, configure, and support custom integrations with enterprise systems (e.g., CRM, ERP, workflow tools).
- Manage and support Adobe Sign APIs, including token management, API users, scopes, and integration troubleshooting.
- Collaborate with development and integration teams to onboard new use cases and ensure reliable system connectivity.
Adobe Admin Console Management
- Administer Adobe Admin Console, including identity management, product profiles, licensing, and role assignments.
- Lead and execute user migrations between Adobe Admin Consoles, ensuring data integrity, minimal disruption, and audit readiness.
- Coordinate user provisioning, deprovisioning, and access changes in alignment with identity and access management standards.
- Support consolidation or separation of Adobe environments as required by organizational changes.
Operational Excellence
- Develop and maintain standard operating procedures (SOPs), admin guides, and technical documentation.
- Provide Tier 2 / Tier 3 operational support for Adobe Sign service issues and escalations.
- Proactively identify opportunities for automation, standardization, and process improvement within the platform.
- Support platform upgrades, new feature rollouts, and change management activities.
Required Qualifications
- Proven hands-on experience administering Adobe Sign SaaS platform in an enterprise environment.
- Strong expertise in:
- Adobe Sign account, group, workflow, and settings configuration
- Adobe Sign API integration and automation
- Adobe Admin Console, including identity, licensing, and user migration between consoles
- Experience supporting large-scale user bases and complex organizational structures.
- Strong understanding of SaaS security, access control, and compliance principles.
- Ability to troubleshoot complex platform and integration issues independently.
- Strong analytical and problem-solving skills
- Excellent documentation and communication skills
- Ability to work independently while collaborating with cross-functional teams
- Detail-oriented with a strong focus on operational reliability and security
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