About the Role

We are seeking an Application Support Analyst to help maintain and support business-critical applications. The successful candidate will troubleshoot application issues, analyze system performance, work with technical teams, and provide timely solutions to users and business stakeholders.

Key Responsibilities

• Monitor and support enterprise applications.
• Investigate application incidents and technical issues.
• Perform troubleshooting and root-cause analysis.
• Analyze application logs and database errors.
• Support application releases and deployments.
• Work with development teams to resolve defects.
• Create and maintain technical documentation.
• Monitor application performance and availability.
• Manage incidents and service requests through ticketing systems.

Required Skills

• SQL
• SQL Server
• Oracle
• Linux
• Windows
• REST APIs
• JSON
• XML
• Java
• Python
• ServiceNow
• Jira
• Git
• Application Monitoring
• Troubleshooting

Qualifications

Bachelor's degree in Computer Science, Information Systems, IT, or a related field preferred. Strong analytical and problem-solving skills are required.

What We Offer

• Competitive salary
• Remote work flexibility
• Career growth opportunities
• Technical training
• Collaborative work environment