Help Desk Analyst || Boston, MA 02116 (Only Locals)

Boston, MA, US • Posted 1 day ago • Updated 1 day ago
Contract W2
Contract Corp To Corp
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Help Desk
  • VPN
  • AD

Summary

Job Title: Help Desk Analyst

Location: Boston, MA 02116– (5 Days onsite role)

Duration: 06/01/2026 – 11/30/2026 (~6 months)

Schedule: Monday–Friday (9:00 AM – 5:00 PM)
Interview: In-Person

JD:-
Minimum requirements

  • 3+ years of relevant experience
  • Hands-on experience with: Active Directory (security groups, file share permissions), Microsoft 365 (Exchange mailbox/calendar/distribution group admin, MFA, SharePoint, Teams), ServiceNow ticketing, Windows + Office, VPN/remote access support, remote desktop control tools
     

Core responsibilities

End-user troubleshooting (software + hardware); user onboarding/offboarding (AD, email, application, VPN account provisioning and disabling); M365 mailbox, shared calendar, and distribution group setup with permissions; ServiceNow ticket triage and assignment; remote/VPN support and training;
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10113809
  • Position Id: 106579-1090-
  • Posted 1 day ago
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