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Desktop Support

Harrisburg, PA, US • Posted 3 hours ago • Updated 5 minutes ago

Contract Independent

Contract Corp To Corp

Contract W2

12 Months

On-site

Stellar Professionals LLC

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Security
Servicenow
Desktop
Splunk
Technician
Support
Ticketing
Servicedesk

Summary

We are seeking an experienced Desktop Support for a cross-team position fulfilling critical duties within our Security and Helpdesk teams. This role balances everyday technical support with active network monitoring and vulnerability management.

Location: Harrisburg, PA 17101

Work Arrangement: Hybrid (Minimum 2 days per week onsite/in-office)

Interview Process: Either Webcam or In-Person

Core Focus of the Position

Dual-Team Support: Act as the bridge between the Helpdesk and Information Security teams.
Incident Management: Respond to technical support tickets while documenting and managing security vulnerabilities.
Network Monitoring: Read security logs, run testing tools, and ensure compliance with regulatory guidelines.

Highlighted Skills & Requirements

Helpdesk Support: Minimum 2+ years of technical troubleshooting and ticketing system experience.
Information Security: Minimum 2+ years of security-related support or network monitoring.
Mandatory Tools: Hands-on experience with Splunk and Tenable.
Systems: Strong familiarity with Microsoft Server & Workstation OS and O365 products.
Education: Associate's degree OR active, current IT/Cybersecurity certifications.
Availability: Ability to respond promptly to urgent/emergency technical issues outside of standard hours if needed.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138038
Position Id: 2026-11593
Posted 3 hours ago

Company Info

About Stellar Professionals LLC

Stellar Professionals LLC stands out in the industry, offering a distinctive fusion of over 15 years of seasoned Staffing professionals and a vibrant community of over 150,000 LinkedIn followers. Our AGILE Staffing services are tailored to assist businesses in finding the ideal talent for their projects. In contrast, our Client Acquisition Services are focused on securing more public/private sector projects. Our disruptive approach to staffing and business consulting, encapsulated in our motto 'Agility and Excellence,' truly sets us apart. Contact us today to explore how we can transform your business. Stellar Professionals has a proven track record of success, offering comprehensive capabilities and profound industry knowledge to help you tackle your organization's most intricate issues.

Since our establishment, we have consistently broadened our client base, with a burgeoning roster of returning and new clients each year. This steady expansion is a testament to the value and caliber of our services, instilling unwavering confidence in our potential clients. Many remarkable people want to do something significant but different. With over 15 years of experience in the Talent Acquisition and Staffing industry, we found that Staffing agencies spend a lot of money on Business Development and recruitment activities with low ROI. Therefore, we at Stellar Professionals LLC develop an innovative, cost-effective solution to help you build great Business partnerships and increase revenue.

Stellar Professionals LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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