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Desktop Support

Petersburg, VA, US • Posted 3 hours ago • Updated 10 minutes ago

Contract Independent

Contract W2

Contract Corp To Corp

3 Months

On-site

Stellar Professionals LLC

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

Windows
Desktop
Teams
VOIP
Excel
Sharepoint
PowerPoint
word
Outlook
Citrix
Forms
Bookings

Summary

We are looking for a Desktop Support who can own their workflow, manage device deployments, and serve as a vital technical liaison.

Location: Petersburg, VA

Work Arrangement: Hybrid

Interview Process: In-Person

Key Responsibilities

PC Refresh Ownership: Schedule deployment appointments directly with users, handle imaging, data transfers, software installation, and full hardware setup.
Regional IT Support: Act as the main point of contact for technical needs, coaching staff through computer, mobile, phone, and printer troubleshooting.
Asset & Incident Management: Track IT assets, manage service requests, and escalate critical network or security outages to the central operations center.
Reporting: Maintain an active log of regional IT initiatives and deliver clear weekly status reports.

Requirements & Core Skills

To excel in this position, you must have at least 1+ years of experience in the following:

PC Refresh Projects: Direct experience with large-scale computer deployments and data migration.
Hardware & Software Troubleshooting: Solid hands-on or service desk experience fixing PCs, peripherals, and mobile devices.
ITSM Frameworks: Practical knowledge of Incident, Change, Service Request, and Asset Management.
Microsoft 365 Suite: Proficiency with Word, Excel, Teams, SharePoint, and MS Bookings (for user scheduling).
Communication & Autonomy: Strong ability to manage your own schedule, write clear technical emails, and lead collaborative troubleshooting conversations with non-technical users.
Compliance: Familiarity with state government-level information technology policies and security standards.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138038
Position Id: 2026-11588
Posted 3 hours ago

Company Info

About Stellar Professionals LLC

Stellar Professionals LLC stands out in the industry, offering a distinctive fusion of over 15 years of seasoned Staffing professionals and a vibrant community of over 150,000 LinkedIn followers. Our AGILE Staffing services are tailored to assist businesses in finding the ideal talent for their projects. In contrast, our Client Acquisition Services are focused on securing more public/private sector projects. Our disruptive approach to staffing and business consulting, encapsulated in our motto 'Agility and Excellence,' truly sets us apart. Contact us today to explore how we can transform your business. Stellar Professionals has a proven track record of success, offering comprehensive capabilities and profound industry knowledge to help you tackle your organization's most intricate issues.

Since our establishment, we have consistently broadened our client base, with a burgeoning roster of returning and new clients each year. This steady expansion is a testament to the value and caliber of our services, instilling unwavering confidence in our potential clients. Many remarkable people want to do something significant but different. With over 15 years of experience in the Talent Acquisition and Staffing industry, we found that Staffing agencies spend a lot of money on Business Development and recruitment activities with low ROI. Therefore, we at Stellar Professionals LLC develop an innovative, cost-effective solution to help you build great Business partnerships and increase revenue.

Stellar Professionals LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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