ServiceNow Tech Lead (Catalog/Knowledge Management)

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

This team is building and maintaining ServiceNow solutions across modules including ITSM, HRSD, and ITOM to support enterprise-scale federal operations. The role puts you in a position to own full development lifecycle work from requirements and design through testing and go-live, on systems that directly support mission operations.Role Highlights:Position: ServiceNow DeveloperLocation: Remote (Eastern time zone preferred)Type: W2, 6-Month Contract-to-HireClearance Required: Public Trust MBI (T

The Digital Modernization Sector has an opening in support of the End User Centric IT Support (ECIS) Contract for Centers for Medicare and Medicaid Services (CMS) is looking to improve and advance the organization. Our program is focused on the delivery of end-user centric IT technology solution to our customer CMS where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive secure development of IT integrati

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and