Senior Specialist – UKG Workforce Management (WFM)
Location: Burlington, MA (Hybrid – 3 Days Onsite Per Week)
Duration: 6–12 Month Contract-to-Hire
Start Date: July 1, 2026
Pay Rate: $65–$90/hour W2 (Depending on Experience)
Russell Tobin is partnering with a nationally recognized premium coffee and consumer products organization to hire a Senior Specialist – UKG Workforce Management (WFM).
This is a unique contract-to-hire opportunity for an experienced UKG professional to support a complex enterprise workforce management environment. The selected candidate will serve as a key technical resource, helping to configure, optimize, and support UKG Workforce Management solutions across a large and dynamic business.
The ideal candidate will bring deep expertise in UKG technical configuration, Advanced Scheduling, and workforce management best practices, along with the ability to partner closely with business stakeholders to deliver scalable solutions.
Key Responsibilities
- Serve as the technical Subject Matter Expert (SME) for UKG Workforce Management (WFM).
- Configure and maintain UKG Workforce Management solutions, including Advanced Scheduling functionality.
- Translate business requirements into effective technical configurations and system enhancements.
- Partner with business leaders, HR, operations, and IT teams to support workforce management initiatives.
- Support a "clone and convey" approach to workforce management configuration and business process alignment.
- Analyze existing configurations and recommend improvements to increase efficiency and system effectiveness.
- Troubleshoot complex workforce management issues and provide technical guidance to stakeholders.
- Develop and maintain documentation for configurations, business processes, and technical solutions.
Required Qualifications
- 7+ years of UKG Workforce Management (WFM) experience.
- Advanced expertise in UKG technical configuration and administration.
- Strong hands-on experience with UKG Advanced Scheduling.
- Experience supporting large-scale workforce management environments.
- Proven ability to gather requirements and translate business needs into technical solutions.
- Strong analytical, troubleshooting, and stakeholder management skills.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Experience supporting retail, food & beverage, hospitality, manufacturing, or consumer products organizations.
- Familiarity with highly customized or legacy UKG environments.
- Previous experience with workforce management transformation, migration, or replication initiatives.
- Exposure to complex scheduling environments involving large hourly workforces.
Why Consider This Opportunity?
- Contract-to-hire opportunity with long-term career potential.
- Work with a nationally recognized consumer brand and a large-scale workforce management environment.
- Competitive compensation of $62–$91/hour W2, based on experience.
- Hybrid schedule with three onsite days per week in Burlington, MA.
- Opportunity to influence and enhance critical workforce management processes across the organization.
Note: This is a highly specialized UKG opportunity. Candidates with deep UKG WFM configuration expertise, particularly in Advanced Scheduling and enterprise workforce management environments, are strongly encouraged to apply.
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment OpportunityRussell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance EmploymentRussell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
AccommodationsWe are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
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