Desktop/Helpdesk support

Phoenix, AZ, US • Posted 8 hours ago • Updated 8 hours ago
Contract W2
Contract Corp To Corp
Contract Independent
18 Months
No Travel Required
Able to Sponsor
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Windows OS Installation and Configuration
  • Software Installation and Deployment
  • Software Patching and Upgrades
  • Desktop Support
  • IT Technical Support
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Basic Networking
  • Hardware Connectivity
  • Peripheral Device Support
  • Lab Support
  • Test Bench Setup and Maintenance
  • Test Environment Configuration
  • Laboratory Equipment Maintenance
  • Switches and Controllers
  • System Maintenance
  • IT Operations
  • System Configuration
  • Technical Documentation
  • Troubleshooting and Problem-Solving

Summary

Position Overview

We are seeking a motivated and technically skilled Desktop/Helpdesk Support to provide technical assistance and support to our internal users. The ideal candidate will have experience with Windows OS installation and configuration, software deployment, hardware troubleshooting, and basic networking.

This role involves ensuring the smooth operation of desktop systems, resolving technical issues, and providing excellent customer service to our employees. Candidates with a passion for technology and a strong problem-solving mindset are encouraged to apply.

Responsibilities

  • Install, configure, and troubleshoot Windows operating systems and software applications.
  • Deploy software updates, patches, and upgrades to desktop systems.
  • Provide desktop support to end-users, resolving hardware and software issues promptly.
  • Assist with basic networking tasks, including connectivity troubleshooting and setup.
  • Support hardware connectivity, peripheral devices, and other IT equipment.
  • Set up and maintain test benches and lab environments for testing purposes.
  • Maintain and troubleshoot laboratory equipment, switches, and controllers.
  • Document technical issues, solutions, and system configurations.
  • Collaborate with IT teams to ensure system maintenance and operational efficiency.

Requirements

Required Skills:

  • Windows OS Installation and Configuration
  • Software Installation and Deployment
  • Software Patching and Upgrades
  • Desktop Support
  • IT Technical Support
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Basic Networking
  • Hardware Connectivity
  • Peripheral Device Support
  • Lab Support
  • Test Bench Setup and Maintenance
  • Test Environment Configuration
  • Laboratory Equipment Maintenance
  • Switches and Controllers
  • System Maintenance
  • IT Operations
  • System Configuration
  • Technical Documentation
  • Troubleshooting and Problem-Solving

Preferred Skills:

  • Experience in IT Service Desk or Desktop Support
  • Knowledge of network protocols and troubleshooting
  • Certifications in relevant IT areas
  • Previous experience in a similar role
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10330808A
  • Position Id: TECHMOCT19
  • Posted 8 hours ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

Contact the job poster
Vinay Kumar

Vinay Kumar

Executive Vice President (VDart Inc) @ VDart, Inc.

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