IT Operation Support

Role PurposeProvide hands-on operational support for telecom digital platforms while contributing to runbook automation, monitoring improvements, and operational analytics. The role focuses on efficient incident resolution, data troubleshooting, and automation of repetitive support tasks.Key ResponsibilitiesInvestigate and resolve L2/L3 production incidents across application, API, and database layersMonitor system health and respond to alerts from Dynatrace, CloudWatch, and monitoring toolsPerf

Role Level: Engineer / Senior Engineer Experience: 4 6 years Location: Denver, CO (Onsite, based on coverage needs) Shift Timings: Rotational shifts within standard US business hours (6 AM 10 PM) with on-call support for Sev-1 / Sev-2 incidents Role Purpose Provides hands-on IT Operations support by resolving incidents, executing tasks, and maintaining platform stabilityEnsures services are operated reliably in accordance with defined SOPs and operational processes Key Responsibilities Resolve

Title: Analyst, Applications Support II Duration: 9 month contract Location: Denver, CO, 80202(Remote) Description: Role Summary: The IT Operations Business Intelligence (BI) Analyst II will provide production support in a complex application and data warehouse environment; analyze, troubleshoot and resolve failures; provide clarity with in-depth data research; and implement fixes. The Analyst II will collaborate with teams across IT to resolve complex issues and provide optimal solutions, with

Title:Software Engineer Location:Denver, CO or Remote (must live in Alaska, Colorado, Oregon, New Mexico, Nevada, Arizona, Utah, or Texas) Employment Type:6+ Month W2 Contract to Hire (No C2C or sponsorship) Job Description Talent Groups is seeking a Software Engineer to join a growing telecommunications organization. This is a hands on individual contributor role focused on designing, automating, and maintaining software systems that provision internet, cable modem, and wireless services. The i