Solution IT Inc. is looking for a ServiceNow Engineer (CMDB) for one of its clients Remote
Job Title: ServiceNow Engineer (CMDB)
Summary
Our client is seeking a senior-level CMDB ServiceNow Consultant for a high-impact, short-term engagement focused on stabilizing and transforming an existing CMDB environment.
This role is ideal for a hands-on expert who can quickly assess current-state challenges, drive data quality improvements, and establish a scalable, reliable CMDB foundation.
You will partner closely with infrastructure, database, and application teams to clean up, normalize, and operationalize the CMDB, ensuring it becomes a trusted source of truth across the organization.
Responsibilities
- Conduct a comprehensive assessment of the current CMDB, identifying gaps in data quality, structure, and governance
- Lead CMDB remediation efforts, including data cleanup, normalization, and reconciliation
- Design and implement robust CI relationships and data models to improve accuracy and usability
- Optimize and configure ServiceNow Discovery and Service Mapping for better visibility and automation
- Establish and enforce CMDB governance frameworks, standards, and best practices
- Collaborate cross-functionally with infrastructure, application, and database teams to align data sources and ownership
- Define and implement processes for ongoing CMDB maintenance, health, and data integrity
- Provide hands-on configuration and development within ServiceNow as needed
- Deliver clear documentation and actionable recommendations for long-term sustainability
Required Skills
- 10 15+ years of overall IT experience, with strong exposure to enterprise infrastructure and systems
- 4 6+ years of deep ServiceNow CMDB expertise, including architecture and implementation
- Proven experience with:
- CMDB design, data modeling, and lifecycle management
- ServiceNow Discovery and Service Mapping
- Data reconciliation, normalization, and governance strategies
- Strong understanding of infrastructure components (servers, networks, databases, cloud environments)
- Hands-on experience with ServiceNow platform configuration and scripting
- Ability to assess complex environments and drive remediation independently
- Experience working in cross-functional, enterprise-scale environments.
Work Site: Remote (MST or CST preferred; must be able to support those time zones)
Duration: 2-3 Months
Expected Start Date: Immediate
Number of Positions: 01
Please send your responses back to
About Solution IT
Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.
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Recruiting Team
SOLUTION IT INC
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