Patient Access / Patient Registration Pilot Program

Oregon, OR, US • Posted 5 days ago • Updated 3 hours ago
Contract W2
Contract Independent
On-site
$22.00 - $24.00/hr
Company Branding Image
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Job Details

Skills

  • Security Clearance
  • Privacy
  • Regulatory Compliance
  • Finance
  • Documentation
  • HIPAA
  • Management
  • Workflow
  • Productivity
  • Quality Assurance
  • Point Of Sale
  • Collections
  • Collaboration
  • Scheduling
  • Revenue Management
  • Customer Service
  • Insurance
  • Epic
  • Microsoft Office
  • Communication
  • Recovery

Summary

Job Description (Patient Access - Pilot Program)
  • Summary: Front-line patient access support delivering accurate, compassionate registration, scheduling, and financial clearance across inpatient, ED, and outpatient settings. Float across assigned market locations; uphold Providence service standards, mission, and privacy compliance.

Key Responsibilities:
  • Register patients in-person and by phone; verify identity and demographics
  • Verify insurance eligibility/benefits; obtain and document prior authorizations
  • Explain financial responsibility; collect co-pays/deductibles; issue receipts
  • Schedule, reschedule, and coordinate appointments across departments
  • Capture accurate documentation in EHR/registration systems; maintain HIPAA compliance
  • Manage bedside and ED registrations; prioritize high-acuity workflows
  • Resolve coverage issues; escalate denials and missing authorizations appropriately
  • Answer multi-line calls; route messages; provide wayfinding and service recovery
  • Meet productivity, accuracy, and patient experience metrics (QA, POS collections, wait times)
  • Collaborate with clinical teams; support float/on-call coverage as needed

Qualifications:
  • 1+ year patient access, registration, scheduling, revenue cycle, or related customer-service experience (hospital/ED preferred)
  • Working knowledge of insurance plans, eligibility, and authorizations
  • Proficiency with EHR/registration systems (Epic preferred), Microsoft Office, and multi-line phones
  • Strong communication, de-escalation, and service recovery skills
  • High school diploma or equivalent; CPR and Notary a plus (site-dependent)
  • Ability to work flexible day/night shifts and travel among assigned sites (valid driver's license for Portland float roles)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10110651A
  • Position Id: a1Wcv000000XlMjEAK
  • Posted 5 days ago

Company Info

About Medasource

Mission
We’re on a relentless pursuit to provide unmatched experiences for our consultants and customers in the healthcare consulting field.


Vision
We aim to grow with purpose meaningfully. Our company vision is simple: Improving Partnerships to Deliver Unmatched Quality.

We empower our consultants and employees to always be accountable, never stop learning, and take ownership of our mutual success through servant leadership and unhindered curiosity.

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