EdgeAll
EdgeAll

Mac/macOS support / Helpdesk / IT support/ Technical support

Foster City, CA, US • Posted 1 day ago • Updated 2 hours ago
Contract W2
6 Months
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Support
  • troubleshooting
  • Zoom
  • help desk
  • helpdesk. help-desk
  • Mac
  • MacOS

Summary

IT Support Specialist

Seeking a hands-on Tier 1 IT Support Specialist for a 3-month contract to provide onsite day-to-day end-user support. Experienced IT support professional who can hit the ground running in a predominantly Mac environment and provide hands-on support to employees and executives They need someone experienced enough to come in and contribute immediately, but the work is primarily front-line, end-user support.

Key Requirements:

  • 3+ years of IT support/help desk experience
  • Strong hands-on Mac/macOS support (primary environment)
  • Tier 1/Tier 2 end-user troubleshooting
  • Google Workspace/Gmail and Slack support
  • Zoom and conference room support
  • Basic Windows support
  • MFA/access troubleshooting; Okta experience a plus
  • Laptop provisioning, onboarding, inventory, and hardware support
  • Strong customer service and executive/user-facing skills
  • Must be comfortable working 100% onsite
  • Must be able to work independently and start ASAP
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91138681
  • Position Id: 9115514
  • Posted 1 day ago
Contact the job poster
DA

Dinesh Agarwal

Recruiter @ EdgeAll

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