IT Administrator

Description

We are looking for a resourceful IT Administrator to provide day-to-day technical support and maintain critical technology systems in Brownsville, Texas. This position suits a hands-on individual who is comfortable working across network infrastructure, end-user devices, cabling, and security-related systems in a dynamic environment. The role focuses on keeping systems reliable, resolving issues efficiently, and supporting business operations through strong technical execution and service-oriented communication.

Responsibilities:
Maintain and troubleshoot core network equipment, including routers, switches, firewalls, and wireless connectivity components, to support stable and secure operations.
Install and organize structured cabling systems, patch panels, and equipment racks while ensuring proper testing, labeling, and documentation.
Support security technology such as video surveillance, access control, and alarm platforms by assisting with setup, diagnostics, and repair activities.
Help administer server environments by assisting with configuration, routine maintenance, performance checks, and backup processes across physical or virtual systems.
Manage user access and account-related tasks within directory services and related administrative tools.
Provide technical support for desktop hardware, Windows-based systems, and common business software, resolving issues in a timely and thorough manner.
Perform software deployment, updates, and license tracking to keep endpoint systems current and compliant.
Monitor system health, identify recurring technical problems, and escalate more advanced incidents when specialized support is required.

Requirements

3+ years of experience in IT support, infrastructure administration, or a closely related technical role.
Working knowledge of network technologies, including Cisco routers, LAN environments, and firewall administration.
Experience with Active Directory and user account management in Windows-based environments.
Practical understanding of structured cabling, including installation and support of Cat5e or Cat6 systems.
Familiarity with CCTV, access control, and alarm system support in a business setting.
Strong troubleshooting ability across hardware, software, networking, and connected devices.
Clear communication skills and a dependable, service-focused approach to supporting users and operational teams.

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