Systems Analyst

This position is part of the Non-Represented Group employee group. 

Learn more about our benefits .  

• Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
• Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
• Long-term disability insurance provided by the City
• Health Reimbursement Account (HRA-VEBA) contributions provided by the City

• Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
• PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
• Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning

• Paid vacation, sick leave, and holidays
• Employee Assistance Program (EAP)
• The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
• Access to the City's 24/7

• Subject matter expert on supported core and third-party applications.
• ERP application installation, configuration, and go-live testing, administration, support, maintenance, and ongoing enhancements.
• Troubleshoot and resolve complex technical issues.
• Analyze business requirements, research trends and industry best practices, and implements business applications to provide creative, efficient, effective, and sometimes disruptive solutions.
• Workflow/business process analysis, including cost/benefit analysis.
• Project management, including the development of project plans and timelines.
• Assists with projects on multiple Operating Systems, database, and application platforms.
• Communicate and work with core and third-party vendor sales, applications, and support.
• Repairs and recovers systems from software/hardware failures, and coordinates and communicates with impacted parties.
• Administers industry standard databases, manages user authority, provides application user access and ensures integrity of related databases and associated applications. 
• Maintains and possesses knowledge of software applications used by the City, such as MS Office, MS SQL, Cognos, and other applicable technology.
• Perform quality assurance over interim work products and deliverables.
• Develops and maintains customized reports for database applications, and system management documentation.
• Ensures successful application and database interfaces, and installs and tests various system and application software packages.
• Supports Windows platform, complex networks, and public access to web- based services.
• Ensures positive customer service through professional, courteous behavior and creative problem resolution.
• Uses clear verbal and written communication skills to work across the organization supporting City executive, supervisory/management and line staff.

Go to Medfordoregon.gov to apply for this position!