ServiceNow HRSD Architect

Hybrid in Raritan, NJ, US • Posted 19 hours ago • Updated 12 hours ago
Contract Corp To Corp
Contract W2
Contract Independent
50% Travel Required
On-site
$70 - $75/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ITSM

Summary

Job Title: ServiceNow HRSD Architect

Location: Raritan, NJ (Onsite/Hybrid as required)
Job Type: Contract

Job Description:

Key Responsibilities:

  • Develop, configure, and maintain ServiceNow applications and modules including ITSM, HRSD and custom workflows.
    • Lead the design and architecture of ServiceNow HR Service Delivery (HRSD) solutions aligned with business requirements.
    • Collaborate with HR stakeholders to define and implement scalable HR workflows, case management, and employee service portals.
    • Architect end-to-end HRSD solutions including Employee Service Center (ESC), Case & Knowledge Management, and Lifecycle Events.
    • Provide technical leadership in configuring and customizing ServiceNow HRSD modules using best practices.
    • Integrate ServiceNow HRSD with external systems (e.g., Workday, SAP SuccessFactors, Active Directory).
    • Ensure platform performance, security, and data privacy compliance (especially for sensitive HR data).
    • Guide development teams on scripting (Business Rules, Client Scripts, Flow Designer, etc.).
    • Conduct code reviews and enforce governance, standards, and architecture principles.
    • Drive automation initiatives to improve HR service efficiency and employee experience.
    • Support upgrades, patching, and continuous improvement of the ServiceNow platform.
    • Mentor junior developers and administrators.
    • Work closely with cross-functional teams including ITSM, SecOps, and other ServiceNow modules.
    • Participate in requirement gathering, solution design workshops, and stakeholder presentations.

Preferred Qualifications:

  • Bachelor s degree in computer science, Information Technology, or related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: agsinc
  • Position Id: 8937527
  • Posted 19 hours ago
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