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IT Support Technician/ Customer Service Analyst

Ocoee, FL, US • Posted 4 hours ago • Updated 4 hours ago

Contract W2

Contract Independent

25% Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Active Directory
Audiovisual
Communication
Computer Hardware
Customer Service
Customer Support
Documentation
IT Operations
Microsoft
Network
Recruiting
Technical Support

Summary

We’re currently hiring an Entry-Level IT Support Technician / Customer Service Analyst role based in the Orlando / Central Florida area.This position is a great fit for students or entry level candidates interested in building hands-on experience in IT support within an enterprise environment. The role involves supporting a wide range of hardware and software systems, providing both in-person and remote technical assistance, and contributing to day-to-day IT operations.Key responsibilities include:

Installing and configuring hardware, software, and mobile devices
Supporting audiovisual setups and virtual meeting technologies (MS Teams, Zoom, etc.)
Troubleshooting hardware, software, and network issues
Assisting with asset tracking, documentation, and system maintenance
Utilizing tools like Active Directory and Microsoft Endpoint Configuration Manager
Delivering high-quality customer support with strong communication and follow-through

This is an excellent opportunity for individuals with 0–1 year of experience or relevant coursework/certifications who are eager to grow their skills in a fast-paced, collaborative IT environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90999860
Position Id: 8936058
Posted 4 hours ago

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