We are looking for a capable resource to coordinate tasks, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation''s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Los Angeles, CA
Other Locations -
4550 West Pico Blvd
Ste D304
Los Angeles, CA 90019 |
1900 S. Sepulveda Blvd
Los Angeles, CA 90025 |
1535 South Sepulveda Blvd
Los Angeles, CA 90025 |
8750 Venice Blvd.
Los Angeles, CA 90034 |
4641 Colorado Blvd.
Los Angeles, CA 90039 |
7315 N Figueroa St
Ste 105
Los Angeles, CA 90041 |
12401 W Olympic Blvd, Building A
Los Angeles, CA 90064 |
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Role Overview
We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location.
This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role.
Key Responsibilities
● Provide on-site desktop and IT support for end users at the client location.
● Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
● Install, configure, and maintain hardware, operating systems, and enterprise software applications.
● Support network connectivity issues, including LAN troubleshooting.
● Assist with device setup, replacement, and hardware installations.
● Perform basic network troubleshooting using console access when required.
● Document service activities and communicate updates to the service delivery team.
● Follow client IT policies and security procedures while performing onsite tasks.
Required Skills
● Strong knowledge of Windows operating systems and desktop environments
● Experience in hardware troubleshooting and replacement
● Basic understanding of networking (LAN connectivity, switches, routers)
● Ability to diagnose and resolve desktop, printer, and peripheral issues
● Good communication and customer service skills
● Ability to work independently in onsite support environments
Tools Required to Carry
Engineers must carry the following tools while attending onsite support requests:
● Windows Laptop
● LAN Cable
● Console Cable
● Screwdriver Toolkit
● Basic IT troubleshooting tools
Work Model
● On-demand / field support role
● Work assignments will be shared by the Service Delivery Team
● Engineers will be contacted via phone or email when support is required
● Engineers will receive site location, SPOC details, and reporting time before each assignment
● No guaranteed number of working hours
Contract Type
● Independent Contractor (1099)
Interested candidates are invited to send their resumes to:
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