Salesforce Loyalty Cloud Architect at Bay Area, CA (HYBRID) LOCALS ONLY

Hybrid in Santa Clara, CA, US • Posted 19 hours ago • Updated 19 hours ago

Full Time

Hybrid

$1+

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Cloud Computing
Collaboration
Communication
Customization
Design Architecture
IT Management
Leadership
Loyalty Program
Management
Marketing
Middleware
Optimization
Promotions
Salesforce.com
Stakeholder Management
Systems Architecture
Technical Writing
Testing

Summary

Job Title: Salesforce Loyalty Cloud Architect
Location: Bay Area, CA (HYBRID) LOCALS ONLY
Experience: 10+ Years

Onsite Interview

Job Description:

We are seeking an experienced Salesforce Loyalty Cloud Architect to lead the design, architecture, and implementation of enterprise-scale Loyalty Management solutions on the Salesforce platform. The ideal candidate will be responsible for defining the overall loyalty architecture, guiding development teams, and ensuring scalable, secure, and high-performing implementations aligned with business objectives.

Key Responsibilities:

Lead architecture and design of Salesforce Loyalty Cloud / Loyalty Management solutions.
Define scalable and secure system architecture for loyalty programs, promotions, rewards, and member engagement.
Translate complex business requirements into high-level architectural solutions and technical designs.
Provide technical leadership and best practices for Salesforce configuration, customization, and integrations.
Design and oversee integrations between Salesforce Loyalty Cloud and other systems such as Marketing Cloud, Service Cloud, Commerce Cloud, and external platforms.
Collaborate with business stakeholders, product owners, and development teams to ensure successful delivery of loyalty initiatives.
Establish governance, architecture standards, and technical documentation.
Lead code reviews, solution reviews, and guide development teams through implementation.
Support testing strategies, deployment planning, and post-implementation optimization.

Required Skills:

Strong experience with Salesforce Loyalty Cloud / Loyalty Management architecture.
Extensive hands-on experience with Salesforce platform architecture, configuration, and customization.
Deep understanding of customer loyalty programs, rewards strategies, and engagement platforms.
Experience designing complex integrations (APIs, middleware, Marketing Cloud, Service Cloud, etc.).
Expertise in Salesforce architecture patterns, data models, and security frameworks.
Strong leadership, stakeholder management, and communication skills.

Preferred Qualifications:

Salesforce Certifications (Application Architect / System Architect / Loyalty Management / Platform Architect).
Experience in Retail, Travel, Hospitality, or Customer Loyalty programs.
Experience leading enterprise Salesforce implementations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91170754
Position Id: 8916571
Posted 19 hours ago

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