Sr. Sales Compensation Analyst

What you’ll do

We are looking for a Sr. Sales Compensation Analyst to help support sales administrators across different regions. As part of a high performing team, you will drive the day-to-day sales compensation process ranging from, but not limited to owning support of your assigned region by addressing all sales inquiries, performing audits of crediting and commission calculations, and creating ad hoc reporting requests from sales. You will assist in the set-up of new participants and review the accuracy and completeness of this process. This role will also prepare the monthly commissions accruals.  This role will work cross-functionally, and will collaborate with Sales Ops, Sales Finance, HR, Legal, Accounting and Revenue Operations.

The ideal candidate is self-sufficient, and a team player that constantly strives to scale and improve processes, has an eye for details with accuracy, and has strong interpersonal and communication skills. They are highly motivated to contribute to efficient monthly, quarterly, and annual close processes and have a strong attention to detail and ability to meet deadlines.

This position reports to the North America Sales Compensation Sr.  Manager.

Responsibility

Field Enablement & Strategic Communication

• Enablement Program: Knowledge of Sales Compensation design, implementation, and owning a robust, recurring global training curriculum for Sales Managers and Individual Contributors. This includes specialized onboarding for new hires and advanced training sessions for sales reps within each sales role.
• Content Design & Mastery: Architect high-impact, board-quality presentation materials using Google Slides. Must be able to translate complex compensation plans, such as plan mechanics, into intuitive visual aids that drive clarity and trust.
• Strategic Advisory: Partner directly with Sales Leadership to provide coaching, talking points, and ad-hoc support, empowering managers to effectively communicate compensation outcomes to their teams.
• Communication Strategy: Proactively manage the Sales Compensation communication calendar, ensuring all plan updates, deadlines, and policy changes are articulated clearly and delivered on a consistent global cadence.
• Positive Messaging & Field Engagement: Ability to translate complex or neutral updates into warm, field-centric narratives. You will strike a balance between professionalism and engaging momentum, ensuring the "why" is always clear and the delivery is consistently encouraging. Your communications must be genuine and relatable while maintaining the executive polish required to cultivate the field’s attention and trust.
• Programmatic Ownership: Manage the end-to-end training lifecycle, including scheduling logistics, version control of enablement assets, and measuring the effectiveness of training programs through field feedback.

Systems & Compensation Administration

• End-to-End Administration: Manage the full sales compensation lifecycle, including the monthly review of participant setups, auditing of crediting/commissions, and timely resolution of inquiries via ServiceNow.
• Xactly Management: Lead the monthly configuration process in Xactly Incent, including the management of Users, Hierarchy, Named Relationships, Quotas, and Rates.
• Testing & Implementation: Conduct rigorous User Acceptance Testing (UAT) for fiscal year rollovers and mid-year plan modifications, identifying potential impacts on accounting and system integrity.
• Process Optimization: Collaborate with the Systems team to identify manual gaps and automate current processes, specifically regarding corrections and exceptions.
• Reporting & Analytics: Maintain monthly performance reporting and provide ad-hoc analysis to help Sales Operations and Finance visualize compensation trends.

Compliance & Cross-Functional Partnership

• Financial Accuracy: Provide precise monthly commission accruals to the Accounting team and serve as the primary point of contact for resolving related queries.
• Policy Governance: Apply deep knowledge of company policies to execute change requests; continuously identify and bridge gaps in existing processes to ensure scalability.
• SOX Compliance: Manage and maintain internal controls and business processes to ensure 100% compliance with SOX requirements and audit standards
• Cross-Functional Collaboration: Build high-trust relationships with Sales Ops, Finance, HR, Legal, and Revenue Operations to ensure seamless plan administration and alignment on company goals.

Basic Qualifications

• BA/BS in Finance, Business or related field.
• 5+ years of experience in sales compensation and has sound knowledge of incentive systems.

Preferred Qualifications

• Experience in sales compensation in a professional, fast-paced environment (tech, SaaS, AI).
• Possesses strong business acumen and analytical skills.
• Public Speaking & Facilitation
• Proven track record of gained efficiencies.
• Has Xactly experience preferred or other sales performance management software.
• Excellent organization, documentation, communication, and presentation skills.
• Proficient in MS Office Suite and Google Workspace.
• Well organized and detail oriented.