Business Analyst (Public Trust Required)

ICF is seeking a motivated Business Analyst to support client-facing initiatives by translating business needs into clear, actionable requirements. This role is ideal for a mid-level to senior analyst who thrives in a consulting environment, collaborates closely with stakeholders and delivery teams, and brings a strong balance of analytical rigor, communication skills, and practical solutioning.

Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF monitors employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.

• You may be asked to work on the client site in Woodlawn, MD.
• Core work hours are 9am-3pm Eastern Time, with flexibility to start earlier or work later.

What You Will Do:

• Elicit, analyze, and document functional and non-functional business requirements through stakeholder interviews, workshops, and document review.
• Translate business needs into clear artifacts such as requirements documents, user stories, process flows, and use cases.
• Serve as a liaison between business stakeholders and technical teams to ensure shared understanding and accurate implementation of requirements.
• Support Agile delivery teams by refining backlog items, participating in sprint planning, reviews, and retrospectives.
• Analyze current-state processes, identify gaps and inefficiencies, and recommend future-state improvements.
• Validate solutions through requirements traceability, user acceptance testing (UAT) support, and review of delivered functionality.
• Communicate effectively with clients and internal teams, tailoring messages for both technical and non-technical audiences.
• Contribute to continuous improvement of business analysis practices, templates, and standards across projects.

What You Will Bring With You: Required Basic Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
• 6+ years of experience performing business analysis on IT or systems-focused projects.
• Demonstrated experience gathering, documenting, and managing requirements throughout the project lifecycle.
• Experience working in Agile or hybrid delivery environments.
• Ability to obtain and maintain a Public Trust clearance is required.
• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.

What We Would Like You To Bring With You: Preferred Qualifications

• Experience supporting federal government clients or consulting engagements.
• Hands-on experience with tools such as JIRA, Confluence, Azure DevOps, or similar work management platforms.
• Knowledge of data analysis concepts, system integration, or enterprise platforms (e.g., ServiceNow).
• Experience facilitating workshops, process mapping sessions, or stakeholder working groups.
• Familiarity with accessibility, security, or compliance requirements in regulated environments.

Professional Skills:

• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and adapt in a fast-paced consulting environment.
• Strong collaboration and relationship-building skills across diverse stakeholder groups.

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$81,499.00 - $138,549.00

Maryland Client Office (MD88)