Amazon Connect Certified Developer

An Amazon Connect developer at a financial institution like Citizens Bank builds and manages cloud-based contact center solutions, integrating AWS services like Lambda, Lex, and DynamoDB with banking systems to automate customer service workflows, streamline voice and chat routing, and secure customer data. Core Responsibilities Design and code complex contact flows using Amazon Connect. Build serverless integrations using AWS Lambda, API Gateway, and Amazon Lex for conversational AI and bots. C

Job Title:AWS Telephony / IVR Application Developer Location: Remote Interview Mode: Face-to-Face (F2F) Interview New York Interview Process: Single Round Interview Job Summary We are seeking an experienced AWS Telephony / IVR Application Developer to design, develop, deploy, and support Amazon Connectbased IVR solutions. This role focuses on building and maintaining IVR contact flows and serverless services, implementing secure configuration and secrets management, and ensuring high quality th

Leidos is seeking an experienced Senior AWS Amazon Connect Engineer to lead implementation, integration, and operational support for an AI-enabled omnichannel contact center supporting the HUD FHA Resource Center. The selected candidate will own Amazon Connect architecture, contact flows, routing, Salesforce integration, Amazon Lex integration, and deployment of voice and chat capabilities within a secure AWS environment. Core Responsibilities: Design and deploy Amazon Connect environments for

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op