Technical Program Manager EDI Applications

Key Responsibilities
Lead and deliver EDI solutions for our Accounting, Supply Chain and Manufacturing teams
Manage relationships with Business stakeholders, IT Vendors, Customers, Vendors and 3PLs keeping stakeholders informed of progress and issues
Lead the EDI team, create a friendly and collaborative work environment, drive desired professional behaviors and motivate the team to the highest levels of performance. Take action to cheer the team on each milestone and ensure that team resources have the best conditions to perform successfully.
Work with Cloud providers and business teams to troubleshoot application performances on cloud environment and other business critical issues
Present formal presentations and executive summaries to leadership.
Lead the team with hands-on role on analysis and design of EDI solutions and processes enabled by S/4 HANA and SPS Commerce
Establish best practices for existing and future EDI solutions
Support QA process, educating teams on QA standards
Create and maintain trading partner relationships and communication methods
Assist in the troubleshooting and resolution of any EDI/cXML failures and issues
Manage production support and drive swift resolution of issues. Troubleshoot and recommend alternatives to resolve conflicts between business requirements and standard system functionality.
Drive the analysis, design and development of enhancements to take advantage of new technology, tighten controls, or improve efficiencies with EDI applications, interfaces and mappings
Core Skills & Qualifications
Bachelor s degree in Computer Science, Information Technology, Business or equivalent work experience
Strong Analytical and Problem Solving Skills
10+ years of experience with EDI transaction documents development and integrations
Experience with EDI transactions in both X12 and EDIFACT standards including EDI transactions like 810, 850, 855, 944, 945, 856, 867, 860, 865
5+ years of managing and leading teams in a highly cross functional environment
Track record of end to end development and testing of transactional mapping and EDI interfaces to S4/Hana
3+ years of experience with SAP S4/Hana SD outputs and inputs for EDI
Highly knowledgeable of business concepts (payables, receivables, purchasing, sales, order processing, distribution, etc.) and associated processes
Working knowledge of ITIL processes