Business Analyst 2

Description

We are looking for a Business Analyst 2 to join a high-visibility digital portal team. This long-term contract opportunity is ideal for a detail-oriented individual who can translate business objectives into detailed requirements while partnering closely with stakeholders, product owners, developers, and UX/UI teams. The role supports agile delivery across client- and agent-facing web experiences and calls for someone who is organized, collaborative, and confident in working through complex stakeholder feedback.

Responsibilities:
Partner with internal stakeholders and product teams to uncover business needs and convert them into clear functional and technical requirements for digital portal initiatives.
Create and maintain process flows, business documentation, system records, and other artifacts that support analysis, design, and delivery activities.
Contribute to agile ceremonies by refining stories, preparing backlog items, and helping the team maintain strong software development practices throughout each sprint.
Coordinate project activities across business and technical groups to keep deliverables moving forward on small- to mid-sized efforts.
Work closely with UX/UI partners to support portal enhancements, review design concepts, and help align user experience decisions with business goals.
Communicate updates, questions, and decisions across multiple stakeholder groups, ensuring information is precise, actionable, and well understood.
Use problem-solving skills to identify issues, evaluate options, and help drive timely resolution in a fast-paced project environment.
Apply generative AI tools to improve requirement development, documentation quality, and analysis efficiency where appropriate.

Requirements

Bachelor's degree in a related discipline and at least four years of relevant experience, or an equivalent combination of education and work background.
Proven experience supporting the design, development, and rollout of software solutions, systems, or digital products.
Hands-on background in business analysis within Agile or Scrum environments, including story creation and sprint-based delivery.
Experience collaborating with UI/UX teams and working with design platforms such as Figma in support of web or customer portal initiatives.
Strong written and verbal communication skills with the ability to present information clearly and work effectively with diverse stakeholder groups.
Proficiency with business documentation and productivity tools such as Word, Excel, Visio, and Outlook, along with exposure to work management platforms.
Comfort using generative AI tools to assist with analysis or requirements writing; experience with tools such as Copilot, Atlassian AI, or similar platforms is valued.
Financial services or insurance industry experience, including life, annuity, or investments, is preferred.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.