Lead ITIL Designer

The ITSM Functional Analyst specializes in IT service-management processes and tooling, aligning workflows with ITIL best practices to improve service quality and consistency across the enterprise. This role analyzes, designs, and configures incident, problem, change, request, and related processes in the ITSM platform and partners with operations and governance teams to standardize procedures and define KPIs and SLAs. The ITSM Functional Analyst also develops documentation and training material

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Data Science and Data Engineering Job Qualifications: Skills: Automation Technology, Business Process Automation, DevSecOps, IT Service Management (ITSM), Scripting Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: GDIT is seeking an ITIL Automation / Orchestratio

Employment Eligibility Statement: Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders) . Sponsorship is not available at this time. Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines . All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, ve

We are seeking aLead ServiceNow Developerwith strong experience inServiceNow ITOM and ITSMimplementations. The ideal candidate will lead the design, development, and support of ServiceNow solutions, includingDiscovery, Service Mapping, Event Management, CMDB, CSDM, AIOps, and observability integrations. Required Skills: 5+ years of application development experience with 3+ years in ServiceNow ITOM/ITSMHands-on experience with Discovery, Service Mapping, Event Management, CMDB, and MID ServersEx