The Salesforce Manager will work closely with business stakeholders, product owners, enterprise technology teams, and external implementation partners to translate business requirements into scalable Salesforce solutions. This role will oversee technical delivery, platform governance, resource management, release processes, and continuous platform improvement.
Lead the delivery, administration, development, enhancement, and support of the enterprise Salesforce platform.
Provide technical and delivery leadership across Salesforce implementation and transformation initiatives.
Work closely with business stakeholders and product owners to understand business requirements and translate them into scalable Salesforce solutions.
Oversee Salesforce architecture, configuration, customization, security, data models, and platform integrations.
Manage Salesforce teams, technical resources, implementation partners, and managed-service providers.
Oversee Salesforce Sales Cloud and Service Cloud implementations, enhancements, and ongoing support.
Establish and maintain Salesforce governance, development standards, best practices, and platform roadmaps.
Manage Salesforce SDLC, release management, testing, deployments, and production support activities.
Drive integrations between Salesforce and enterprise applications using REST/SOAP APIs, middleware, and integration technologies.
Manage delivery priorities, project dependencies, risks, resources, and competing business requirements.
Ensure Salesforce solutions align with enterprise architecture, security standards, and business objectives.
Drive continuous improvement, platform optimization, modernization, and adoption of Salesforce capabilities.
Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
10+ years of experience in Salesforce/SFDC, including implementation, development, administration, architecture, or platform management.
Proven experience leading Salesforce teams and delivering complex enterprise Salesforce initiatives.
Strong understanding of Salesforce architecture, configuration, customization, security, data models, and Lightning Platform.
Strong experience with Salesforce Sales Cloud and/or Service Cloud.
Experience managing Salesforce implementation partners, managed-service providers, and distributed technical teams.
Strong experience with Salesforce SDLC, release management, testing, deployment, and production support.
Experience integrating Salesforce with enterprise applications using REST/SOAP APIs, middleware, or integration technologies.
Ability to translate business requirements into scalable Salesforce solutions and technical delivery plans.
Excellent stakeholder management, communication, and team leadership skills.
Ability to manage multiple priorities
