ServiceNow Test Engineer

Bethesda, MD, US • Posted 5 hours ago • Updated 5 hours ago

Full Time

On-site

USD $200,001.00 - 240,000.00 per year

SAIC

Fitment

Dice Job Match Score™

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Job Details

Skills

Science
Security Clearance
ServiceNow
Scripting
Manual Testing
Process Improvement
Issue Resolution
Reporting
Microsoft Exchange
Communication
Problem Solving
Conflict Resolution
Attention To Detail
Teamwork
Collaboration
Leadership
Internal Communications
IC
Integrated Circuit
Workflow
Test Management
Automated Testing
Quality Assurance
Testing
ISTQB
Software Testing
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2610393

Location: Bethesda, MD, US

Date Posted: 2026-03-19

Category: Engineering and Sciences

Subcategory: Test Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: TS.SCI_wPoly

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking a highly skilled ServiceNow (SNOW) Tester to support the IC Customer. The selected candidate will play a key role in testing and validating SNOW applications, workflows, and solutions to ensure seamless functionality and mission-critical performance.

This role requires hands-on experience with automated testing methods for SNOW platforms, deep attention to detail, and the ability to collaborate effectively with cross-contracting teams supporting parallel initiatives. The ability to work in a dynamic environment and maintain strong stakeholder relationships is essential.

Primary Responsibilities:

Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all SNOW modules and functionalities.
Develop and execute automated testing scripts for SNOW platforms, ensuring consistent performance and minimizing manual testing cycles.
Validate SNOW design and development solutions, ensuring workflows adhere to specified requirements and align with organizational best practices.

Process Improvement & Quality Assurance:

Define and refine testing procedures, approaches, and best practices to optimize testing processes and improve reliability and functionality of workflows.
Collaborate closely with developers and stakeholders to confirm issue resolution and retest systems to ensure fixes are implemented effectively.
Track and report test results, providing metrics and insights directly to leadership to guide improvements and upgrades to the SNOW platform.

Collaboration Across Teams:

Work closely with contractors on multiple contracts and across teams to ensure seamless testing integration for interconnected systems and workflows.
Participate in technical exchange meetings, reviews, and design workshops to ensure testing aligns with program objectives and stakeholder expectations.
Build relationships with cross-functional teams, administrators, and leadership to ensure transparency, communication, and efficient testing processes.

Qualifications

Basic Qualifications:
TS/SCI with Polygraph is REQUIRED

Experience & Skills:

Minimum of 13 years of professional experience, with demonstrated expertise in testing SNOW applications and workflows.
Strong experience with automated testing tools and methodologies, particularly for SNOW platforms.
Exceptional problem-solving skills, with attention to detail when identifying, documenting, and tracking software defects.
Interpersonal & Teamwork Skills:
Ability to collaborate across contracting teams, fostering cohesion while contributing to the success of parallel initiatives.
Adept at explaining complex testing procedures and results to non-technical stakeholders and leadership.
A proactive communicator who can anticipate challenges and navigate dynamic workflows across multiple teams.

Preferred Qualifications:

Familiarity with Intelligence Community (IC) environments, including workflows and mission-critical IT systems.
Strong understanding of SNOW modules and capabilities, including workflow automation and integration best practices.
Experience using testing management tools such as Automated Test Framework, or other tools suited to automated SNOW application testing.
Relevant certifications in SNOW or testing-related areas, such as Certified Application Specialist (SNOW) or ISTQB Foundation Level Certification in Software Testing.

Target salary range: $200,001 - $240,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2610393
Posted 5 hours ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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