ServiceNow Developer

Springfield, VA, US • Posted 4 hours ago • Updated 4 hours ago
Full Time
On-site
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Job Details

Skills

  • Business Process
  • Operational Efficiency
  • Usability
  • Integration Management
  • Middleware
  • Optimization
  • Service Delivery
  • Issue Resolution
  • System Security
  • Documentation
  • Technical Writing
  • Collaboration
  • Quality Assurance
  • Testing
  • Scalability
  • Technical Support
  • Training
  • IT Service Management
  • IT Operations
  • Customer Relationship Management (CRM)
  • Human Resources
  • Incident Management
  • Cyber Security
  • Computer Science
  • JavaScript
  • Business Rules
  • Scripting
  • UI
  • API
  • Management
  • SOAP
  • ServiceNow
  • Editing
  • Workflow
  • Security Clearance
  • Microsoft Windows
  • Servers
  • Microsoft SQL Server
  • Database
  • Computer Networking
  • Information Technology
  • Systems Engineering
  • FOCUS

Summary

Job ID: 2611601

Location: Springfield, VA, US

Date Posted: 2026-04-17

Category: Software

Subcategory: SW Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: TS.SCI

Clearance Level Must Be Able to Obtain: TS/SCI with Poly

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking a skilled and motivated ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards.

This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals.

All work must be performed on-site in Springfield, VA.

Key Responsibilities:
  • Design and Development: Develop and customize ServiceNow applications, modules, and workflows to meet business and operational requirements, leveraging modern best practices.
  • Platform Configuration: Configure ServiceNow components, including UI policies, business rules, client scripts, workflows, ACLs, and system properties, to enhance platform functionality and usability.
  • Integration Management: Design and implement integrations between ServiceNow and other enterprise systems and data sources using APIs, middleware, and scripted solutions.
  • Custom Applications: Build custom ServiceNow applications and modules to address unique organizational needs, providing scalable and efficient solutions.
  • Automation & Optimization: Create and maintain automated workflows, streamline processes, and identify opportunities to improve service delivery through automation.
  • Troubleshooting & Maintenance: Perform diagnostics, issue resolution, and platform upgrades while minimizing service disruptions and ensuring system security.
  • Documentation: Create and maintain technical documentation, including design specifications, workflow diagrams, and operational procedures for ServiceNow configurations and applications.
  • Stakeholder Collaboration: Work closely with stakeholders, project managers, process owners, and technical teams to translate business requirements into tailored platform solutions.
  • Quality Assurance: Conduct testing and validation of ServiceNow configurations and custom applications to ensure performance, scalability, and compatibility with organizational standards.

User Support: Provide support and training to end-users and administrators, ensuring optimal use of the ServiceNow platform and expanding platform adoption.

Qualifications

Education:
  • Bachelor's Degree

Certifications (CWF Requirements):
  • Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 621 (Software Developer - Intermediate Level) requirements, as outlined by Navy COOL .
    This requirement can be met by possessing one or more of the following qualifying certifications:
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Technical Architect (CTA)
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM)
  • ServiceNow Certified Implementation Specialist - IT Operations Management (CIS-ITOM)
  • ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM)
  • ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR)
  • ServiceNow Certified Implementation Specialist - Security Incident Response (CIS-SIR)

OR This requirement can be met through:
  • A Bachelor's Degree in Cybersecurity, Computer Science, IT, or a related field.

Experience:
  • 2- 5 years of professional experience managing and supporting enterprise-level ServiceNow environments.

Technical Skills:
  • Proficiency in JavaScript for scripting and customizations within the ServiceNow platform.
  • Experience developing and maintaining ServiceNow applications using ServiceNow Studio or Scoped Applications.
  • Advanced scripting knowledge, including Server-Side Scripts (Business Rules, Script Includes) and Client-Side Scripts (Client Scripts, UI Policies).
  • Expertise in ServiceNow Glide API for database manipulation, API calls, and integrations.
  • Ability to create and manage REST and SOAP APIs within ServiceNow for third-party integrations.
  • Experience in creating and editing Workflows, Flow Designer, and Automated Tasks.

Clearance Requirement:
  • Active TS/SCI clearance with the ability to obtain and maintain a TS/SCI with Poly.


Work Environment and Notes:
  • On-Site Work: All work must be conducted on-site in Springfield, VA.
  • Program Scope: Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layers.
  • Subcontractor Role: Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirements.



Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10111346
  • Position Id: 2611601
  • Posted 4 hours ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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