IT Operations Specialist
Horizontal Talent
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- Project Management
- Performance Management
- Preventive Maintenance
- IT Operations
- Workflow
- Documentation
- FOCUS
- Technical Writing
- Analytical Skill
- Communication
- Microsoft Windows
- Real-time
- TCP/IP
- Computer Networking
- System Administration
- Web Applications
- NOC
- System On A Chip
- Cloud Computing
- DevOps
- Artificial Intelligence
Summary
Please note: Onsite in Scottsdale, AZ | 5 days in office: Shift: 11:00 PM - 7:30 AM; at least one weekend day included
Responsibilities
- Observe live operational workflows and document system dependencies, interactions, and process steps.
- Identify bottlenecks, inefficiencies, and opportunities to improve technical operations.
- Partner with cross-functional teams such as Operations, DevOps, Infrastructure, and Engineering to support smoother workflows.
- Create clear, accurate process documentation and share practical improvement recommendations.
- Communicate technical findings in a way that is useful for both technical and non-technical stakeholders.
- Support real-time operations in a secure, onsite environment with a focus on reliability and continuity.
- Strong technical documentation and analytical skills.
- Excellent communication and interpersonal abilities.
- Hands-on experience in at least two of the following areas: Windows workstation support, real-time operations or command-center environments, TCP/IP networking or systems administration, and web application or infrastructure troubleshooting.
- Ability to work onsite five days per week in Scottsdale, Arizona.
- Comfort working in a fast-paced, mission-critical environment.
- Background check and drug screen required upon offer.
- Experience in a NOC, SOC, or similar 24x7 operations center.
- Familiarity with monitoring tools, cloud diagnostics, or automation platforms.
- Experience collaborating with DevOps or Infrastructure teams.
- Seven or more years of relevant technical experience.
Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels respected, supported, and empowered to contribute. We welcome candidates of all backgrounds and experiences to apply and bring their unique perspectives to the team.
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
- Dice Id: 10123528
- Position Id: 75242
- Posted 22 hours ago
Company Info
About Horizontal Talent
Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.
We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.
Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.
Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.
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